Maura Hollister

BEWARE: Most unaccommodating move-out policies I have ever encountered in my 12 years of renting. While written notice to terminate a lease early is understandable, this company requires 60 days notice to move out at all. If you choose to not renew your lease they will automatically re-enroll you in a short-term (and much more expensive) lease without your permission if you do not provide the 60 days notice. We wanted to terminate our lease that ends in mid July. With 60 days notice today that puts the lease ending in mid June. Even though the difference is hardly a month the company still is charging 3 months rent as an early-termination fee (on top of the rent we would pay for May and the pro-rated portion of June) though in reality it is just ending 1 month early and would actually give them more time to have any repairs done while adhering to the social distancing guidelines currently in place. They are unapologetic about their policy and refuse to acknowledge the added financial burden put on us all during COVID-19 global crisis.