The maintenance people stole things from my apartment. When I explained the issue to management I was told they were very sorry, but they could not help me. The building pipes and plumbing broke often. My apartment was flooded 4 times in the two years I lived there. The heat was shut off by the complex due to issues with the boiler. The hot tub was broken at least once a week. They charged me even though my dog is a service dog. I did not know they could not do that, and when I found out and asked for reimbursement I was told to leave a message and someone would get back to me. They came in to repair my floor because they thought I was letting water leak from my apartment. They slopped quickcrete (spelling? it is a fast set concrete) and placed the laminate back on the floor. The product oozed out around the edges. It turned out it was another leak in the apartment. Bugs of all kinds (ants, cockroaches, and other bugs that I did not know). I constantly had to have the place sprayed (we keep all cereals and loose food in plastic to make sure that we are not the cause of bugs). The water is warm (never cold for drinking) and very cloudy. I had to buy water filters. My upstairs neighbor played drums from 11pm-1am and after asking him to please not play so late as I have a young son trying to sleep. He was cordial, but did not change. So I asked customer service to assist. They told the guy that I had called and he chewed me out. Overall it was a very distressing experience. They never offered any form of reimbursement for troubles that their faulty equipment caused. (The times that the apartment flooded I spent hours cleaning dishes, replacing food products, cleaning clothes, and purses.) It is cheaper than other places per square foot, and that makes it a "good" price. It simply was more expensive in other ways than that price made it worth. Thanks for reading my thoughts, and best of luck in your search for an apartment or house.