DO NOT LIVE HERE. The main problem is that management has been unwilling to help in any way when extenuating circumstances led us to want to vacate the property. My roommate and I were threatened by our other roommate to the point that we didn't feel safe continuing to live there. What we would not have done even before this point, what I don't want you to do, and what few of our neighbors that I've talked to would ever do, is sign a lease with these people again. Their manager is so incompetent that it can't be accidental. Never returning calls, following up, or doing what he says. We never got our $250 sign up bonus due strictly to his inability and unwillingness to help. I'm still waiting on him to correct rent charges for this month. You can hardly contact him as office hours are reduced and end up changing every couple weeks, and he lets the phone ring more often than he picks it up. Maintenance is often days later than expected/promised with fixing things in the apartment, and my garbage disposal is still leaking after multiple maintenance visits. The best thing about the place is the hot tub, and it's been shut down for maintenance for about a month, maybe 2. I do not, at all, blame this on the maintenance guys. I blame it on a management team fully lacking in compassion that is not interested in building a community or entering into a fair monetary transaction beneficial to both sides. Here's what they emailed us about the hot tub opening: We are re-opening the hot tub tomorrow, 11/7/2020. The new code to access the pool/hot tub area will be (deleted). Residents may access the hot tub between the hours of 10am-9pm. Anyone found in this area outside of these hours will be considered trespassing and the local authorities will be contacted. And here's some of another recent email: 1. Trash should be securely bagged and placed inside one of the dumpsters. No loose trash bags, we are beginning to investigate all trash at dumpsters to assess violations and fines per the names and addresses listed on mail, packages and trash. A fine of $75 will be assessed to any resident in violation of theabove stated rules. Repeated violations will result in the potential termination of a violating resident's lease agreement while still being responsible for all applicable termination fees. If you witness a resident disposing of trash improperly, please note the date, time and apartment number involved, and forward the information to the [email protected]. That's not really a pleasant way to address your community. If I still had the emails they sent us when covid was in full swing and they were worried about people being late on rent, they would show a similar sentiment. They care solely about money and wringing as much of it as they can out of vulnerable people and moving on to the next victim. Which is a shame, because any entry level management textbook will show you that you'll make more money by treating people right. It is a good price, even with the extra fees that they don't tell you about ($50 a year for access to a package room because you can't get packages at your door, then the $50 isn't for a year from signing up, it's just until February, and you have to pay another $50 for another year just to get packages for the next 3 months you'll be there until your lease is up. $6.16 monthly service charge for the courtesy of sending your utility bill to you) and with the ridiculous fees they weasel into their terrible contract ($100 move out fee?, 60 days of notice and 90 days worth of rent payment required to break a lease, worthless but required renter's insurance). But the price isn't worth it. I highly recommend paying a little bit more to save yourself the stress and cost of dealing with these people, work with an agency that, if they don't necessarily care, at least understands that it's a good business decision to address the complaints of their residents, and to get some walls where you can't hear your neighbors constantly. DO NOT LIVE HERE.