One star just because its not the grossest looking place (on the inside) to live. However, service requests take forever and usually need to be addressed multiple times with multiple emails, some even to corporate office. We all just got emails saying plants, bird feeders, decorations, etc. hurt the integrity of the building, but what they clearly do not realize is that the apartments that are decorated are what attract people to live here. The undecorated apartments look like a prison and not homey at all. I hope there will be new management in the future who know how to run an apartment complex... Corporate office is always helpful, but Luis and Lucy are just awful; unhelpful, rude, and they hurt the integrity of this place. All the good reviews on the site must be from management because I know a ton of residents who share all of my beliefs about this place. If you just need a place to sleep at night, then yeah this place is fine, but if you want to make it a home for a couple years as a stepping stone, look elsewhere.