My friend and I went in, in hopes of receiving a tour of these so-called luxury apartments(not service). Immediately, after entering we were told we had to have an appointment by the front desk receptionist. We then proceeded to ask him if he could make us an appointment then, he told us we had to do it online. No problem, we go online and set an appointment and come back in to wait. The front desk receptionist questioned us and asked who we had an appointment with, like our request was not valid. He said he would contact the person who I believe their name was Ashely. Ashley confirmed our appointment, but asked us to come in another time because he had another property appointment to go to. It is to my understanding and displayed on the website/front door that this property does not close until 6PM. We were there promptly at 4:45PM for our 5PM.