I was hoping to write a positive review of Monterey Grove Apartments even though my mother never lived there or let alone signed a lease agreement. However, that's why it's important I write this review. Our initial interaction with the woman at the leasing office was positive. She answered all our questions and provided several options for us to consider. To be honest I did feel rushed during our initial tour. I should have taken that as a sign. After credit approval and after our second visit when my mother realized the available apartment (which we hadn't seen on the initial visit) and realizing it wasn't large enough and not an ideal location being located on the 2nd floor is when things took a turn. The lady at the leasing office quickly ended our second visit and let us know we would receive the security deposit in several business days. For the record.... NO LEASE WAS SIGNED! It's now November 2023 and it's almost been 3 months and we haven't received the 1,000.00 security deposit back. We have both called several times, left messages and were told there was a discrepancy and the deposit was in process of being returned. I see Monterey Grove is in the business of taking advantage of people especially seniors. It's unfortunate, I will now have to take further actions to get my mother's money back. Not only is it disrespectful to take advantage of anyone but seniors on a fixed income... Shameful. Blessings to everyone who works at Monterey Grove and I look forward to seeing the security deposit returned. I hope this review was helpful and look forward to updating soon. Bryan