Horrible experience so far here. We've lived here for just over three weeks and our new apartment has bugs crawling around everywhere despite putting in a service request for them to come spray. Not to mention that they gave us somebody else's parking spot and almost got my car towed because of their own error. The office representative never gets back to you, you always have to be the one to follow up. And then that got capped off today with my car getting towed from the front parking lot despite the office representative giving me permission to park there. I very clearly asked, "If I park over there I won't get towed right?" And she confirmed. Come to find out I need to pay $425 to get my car back for another one of their mistakes. I need to try and get out of this lease ASAP please. Horrible, horrible, horrible way to take care of your residents.