Had my car towed the first week after I moved in. The spot I paid for was not properly stenciled and was occupied. I parked in guest parking and because I was not displaying a parking pass (which by the way Monterey Grove never issued because they were "unavailable") Property management staff admitted that a mistake was made and that Monterey Grove was going to offer a full refund in the form of a refund from the tow company or reduced rent..... Two disappointing months later and both parties have been ignoring my request and have failed to keep their word.. THIS is the type of treatment you can expect.