Pool gets so packed with people that don't live here you can't even get a chair, office won't pick up the phone no matter what(they usually call back a week later), they expect the apartments to be cleaned to the standard of a brand new apartment when you move out. Not a "normal wear and tear" deal, they want you to clean to the extent of moving a new tenant in. For real, go check out the scope of work. They will take your deposit and basically extort you into using their cleaning company, which they will back charge you for if you attempt to clean on your own. It's like every other "villages" apartment around town, except air communities SUCKS and makes the experience much worse. It wasn't that bad when Druker and Falk were managing, but don't mess with AIR. Also, they are padding these reviews with fake ones to weigh out the lesser ratings.