I think it's pretty obvious that some of these 5-Star reviews are fake, especially when there is no additional context provided. I LOVED this apartment and the previous managers and staff were personable, attentive, and quick to respond. Now, I can't call in without being pushed to a phone tree system and having to call several times bc no one answers. And when someone finally does, it's not someone within the office. So now that person has to contact someone within the office, leave a message and only then I do hear back from someone within the office. It's a pain. I agree with the other reviewers sharing their experiences/thoughts on the new changes. The property hasn't really improved much and the changes they make don't really benefit the tenants. I know it's a business and their bottom line is to make profit but with how things are going, it's driving people away instead. This is not the property I signed up for when I first leased here. Which is unfortunate bc the apartments are nice and has great amenities but aren't well kept.