I had the worst experience with this place. For starters Whitney is probably the rudest person on this planet. Dont plan on getting a single word out. She loves to dominate and talk over you and makes you feel foolish when you ask her nicely to stop and refuses to acknowledge that she even does it. She is not helpful at all, actually quite degrading and childish. When I told her I was going to make a complaint she informed me not to bother and that she had already gone ahead of me and contacted upper management. This shows that the company's management values personal relationship over professionalism and fairness. Moving here if you ever have an issue and need to go above Whitney you are pretty much out of luck because she will rub in your face that her upper management will not do anything to help the situation. I witnessed her confronted by a resident about the same issue and not only did she say they were lying about how they were treated because they waited to report it, but she also rubbed in their face that she would go and speak to her management before you even get the chance if you threaten to make a complaint against her. Application process was going smooth at first Bryan was very helpful, but they had an issue with payment because applicants bank did not recognize the charge and froze the card as banks usually do for big payments...b of a does this all the time. I offered to send certified funds or whatever was needed, even to give a different card and was denied on spot and accused of fraud. While I was trying to inquire about the companies policy and ask for exception to be made because it was a situation that was out of my control and so was the timing as well as not being aware of their policies before hand and as I stated earlier couldnt even get one word out and when I asked for her to stop talking over me she became enraged and even more disrepectful than she was to begin with.