My boyfriend and I were so thrilled at the idea of living at One Canal. We put a deposit down without having an apartment confirmed because we were convinced that we would never want to live anywhere else. However, the person who we had the misfortune of working with during the leasing process completely tarnished our experience and overall feelings toward One Canal. He was unprofessional, unresponsive and anything but helpful as we eagerly awaited responses and answers. It took us weeks just to get our $1,000 deposit back and we only accomplished that by working with somebody new. I cannot speak to the living conditions at One Canal and remain impressed by the building itself. However, if you are considering this establishment, I suggest you are equipped with a generous timeline, an abundance of patience and a back up plan.