maintenance work is completed promptly and correctly. it is maintained very well and is always clean. the concierges are always friendly and all the staff are professional. BUT: fire alarms go off 1-3 times per month. Ambulances go by all day, as it's close to a hospital. Garbage trucks empty the bins at 6:30 am every day. Exceptionally annoying and disruptive if you have young kids, dogs, or work nights.