We loved the building when we first moved in. After all, it is a beautiful building. But the more full the building became -and as we approached the end of our lease - my tune had changed completely. 1. The wine bar and restaurant still isn't open and when we first looked at the building, it was mentioned it would likely be open in Oct... that was October 2016. It's likely to open nearly a year later in 2017. This was a selling point because it was something different than all of the other traditional sports bars on Canal St. 2. I signed up for auto draft of rent on the 1st - somehow it took the money early and I reached out to the office and am still awaiting a response. For some, a 4200+ draft on their account early can be quite a surprise. Thankfully it didn't mess up anything for me, but still, an unexpected pain - and it happened more than once. 3. It takes forever for the water to get hot and the garbage disposals are weak and not great. For what we pay, I guess I expected something better. 4. We have had neighbors guests just walk right into our apartment on a secure floor... twice. Not sure how this happened more than once, but it left us feeling quite uneasy. We were told that it would be followed up on, and a broadcast message would be sent and we never saw anything happen. Rather, we just waited for the next time someone would walk right into our place. We shouldn't have to lock our apartment if we don't want to when we are in it, but at One Canal, on a secure floor, your door had to be locked at all times it seems. 5. No renting out of the amenity space for tenants - which was something we were told would be possible early on. I get that the pool and roof may not be available because they have a lot more but the Canal Club isn't even available - even for a cost (which most are willing to pay). Other buildings seem to allow it from time to time during non-peak hours so I guess this was a surprise. What I find to be ridiculous about this is that when the property management company has a private event, spaces are off limits for residents. Or when a resident wants to push something - like makeup based on an upcoming event - they allow that. 6. No bike storage. My poor bike got rusted because we have no bike storage in the physical building and they are exposed to the elements unless you keep them in your unit. Thankfully, we found a home remedy that helped clean it up a bit. It's never going to be 100% though unless we replace the handlebars and seat. 7. This one is just a huge annoyance - a number of residents let their dog(s) pee at the side door on Valenti Way... they should go to the dog park or somewhere else nearby. Residents want to avoid walking in pee when they go out the side door. It's one thing when a dog has an accident, another when it's a consistent issue for many dogs. 8. Pet friendly but not "really" pet friendly like most other buildings. We were told there would be regular pet events - and the entire time we were there there was a whopping two events. Also - dogs are not welcome in the communal spaces so they are restricted to the dog park for the most part. I understand they shouldn't be in the pool... but other places they should be welcome. 9. No guest parking - not the most guest friendly building. Parking spaces are all full with a wait list which makes it really hard when you have overnight pet sitters. Given that there isn't really much parking nearby, this is just an inconvenience. 10.The Haymarket loiterers - for a luxury building the neighborhood has a long way to go. My wallet was stolen walking from the building to the Tap Trailhouse one evening. 11. We asked for our sec deposit to be picked up instead of mailed. I had to chase it down. Thankfully Kate was awesome enough to respond and help us get it (despite attempting numerous times with a few other staff members before this). 12. We had already decided to leave - but saw that our unit is being rented for what we had paid for it plus 6-8 weeks free. Why don't these buildings try to maintain their residents? Having been home owners before moving to Boston, it's just surprising to me how this works. If I owned a building, I would be about keeping it full with people I know could already afford it, paid on time, and weren't a nuisance. I thought about giving it 3 stars - but only because maintenance and some of the staff has been absolutely awesome (getting 5 Stars) - the concierge staff has been pretty great too. I think the concierge staff may be spread too thin, and it's hard to see when people are at the door (because of desk placement). As far as amenities, this is a great place, but some of the residents are just quite rude and forget that other people live there. This is the case with any bigger building and one of the reasons we also sought a smaller one now. We also didn't like the "party" vibe that seemed to become more present. I guess I'm getting old.