I am one of their current tenants. I've been increasingly frustrated over the past few weeks. Our former concierges that still work here are all absolutely lovely. The new concierges are quite nonchalant. I caught several of them sleeping/snoozing on the job and some of them don't really stay behind the desk to greet people or let people in. One of the elevators was down for a while and now another one is down, creating some wait during rush hours. Overall I've spent maybe 2 months with all 3 elevators working. The parking fee was also increased to 450usd a month all the sudden.