I just wanted to leave a review to say that I think the company/management made an extremely poor decision when letting go of Sam from the concierge desk. She has been nothing but professional, helpful, prompt and even more importantly friendly and kind since I moved in. She is ALWAYS in a good mood, always has a smile on her face and always has a very positive attitude which makes her the perfect person to greet you before/after a long day. She learned my name and apartment number immediately (so she never had to ask who I was when I was picking up packages) and those little personalized touches made the building feel more like home. No one wants to come home to an apartment that feels like a cold hotel. Overall I just think it was a very poor decision on managements part.