Chu Han

I give one star because the living experience there is not bad. But the moving out experience is a nightmare, they charged me over $400 for the wall damages that actually cleanable scuff marks. They also charged me for cleaning separately. I exchanged emails with the move out team about the damage charge, but their response was very rude. They are not listening to your complaints and don't want to address any questions I asked about the bills. They didn't show up in the scheduled pre move out inspection and claimed wall damages with some blur photos I'm not even sure whether they were taken from my apartment. I'm considering going through legal process to protect my rights as a tenant.