Chia-Chen Hsu

Later edited: chatted with leasing office and they reversed the 3 month late fee and helped us set up auto pay. Also, the latest "quit 30 days notification" was a mistake. Will see if it go through next month. ----- I'm a resident for one and half year. They changed the payment system early this year, and it's a nightmare since then-- the new system is super hard to setup auto payment correctly. We keep receiving "pay rent in three days or quit" paper notice and have to pay $100 late fee EVERY MONTH, which wasn't an issue before they changed the system. Today, they sent me the "quit in 30 days" notification again even though the balance on the system is 0. I feel very disrespectful and troublesome. Also I don't think "I" should pay the extra $100 monthly because the "leasing office" changed system. it's like a TRAP On the other hand, I do like this community. Will update review if they fix the issue