very bad sound insolation between floors. you'll easily know where the people live above you walk in their apartment. the place is cold and is foggy 70% time of the year. Trash & Sewer & other fees are 20% higher than the places I lived before yet the trash dump is always full and have a mountain of trash. ignored my online service requests twice; there was 1 good experience before covid though. I always spend a day or two cleaning before moving out and usually lose some deposit for things hardly be done by myself, for my 3 previous places the amounts were $60 - $200+ (basically same, all 2Bs hard floor with no carpet) but here I was charged $200 for general cleaning, $200 for painting and $288 for stove top replacement. so good luck make your apartment "move-in ready condition" and kiss goodbye your deposit because the tenants totally responsible for all the wears and tears