We are current tenants and have felt due to the lack of communication and lack of response we have decided to break the lease and move elsewhere analytically the service from the leasing office is terrible, we have emailed the leasing office manager our interest in upgrading but due to the lack of customer service and very poor communication we have decided to move out and we wouldn't recommend living here unless you like being ignored. The first excuse was the new system/ upgrade to the website I walked into the office asking for Cherie and she states I just sent you an email which took weeks for a reply too. Now no reply whatsoever almost a month. the only good thing or positive thing about the pacific bay circle as a company or corporation is the groundskeeper and maintenance manager are awesome but as far as leasing managers once you are locked in they become attentive to that business for you. Well so long and definitely would check your lease agreements regarding sewage and water before signing like I said we were willing to upgrade since we had our first child here and a second on the way but the leasing office could be careless and ignore you unless your potential new tenants.