Jennifer B.

I've been a resident here for two years. It's had a ton of ups and downs. First of all, it use to be cheap. I moved in when the first few buildings opened up. But now it's almost the same price to live closer to the city. The fog is a nightmare. I moved in with this notion that it was pretty, like some Paris dream. It's not. It's definitely five to 10 degrees cooler up here than the rest of the area. But it's a wet cold. The buildings are starting to become covered in mildew. Forgot about the view. You have it in the winter some of the time, but it's so cold you can't enjoy it. About 70% of the time you are living in thick dense fog. You have to keep everything sealed. Crackers, breads, rice, and such won't last or they have to be sealed up. You have to go outside into this moist soupy hell to do the laundry, so that's lame too. I have the sharp park view and the fog just blasts me from the ocean constantly. My patio is always dripping wet and covered in mildew. Which they won't come and spray down with a pressure washer, even if you ask to pay. The appliances are crap. It's not stainless steel. It's a step above foil. They are not star energy compliant either, but they work. They rebuilt this whole complex after the last one was destroyed by black mold. You'd think they'd build it with more quality and imagination. But they didn't. They could have put in a service lift, but no. They are actually the same buildings as before (google maps use to show the old ones). I can hear my neighbors all around. I've had multiple neighbors and I hear both sides and below. I hear them sneezing, cooking, fighting, making up from fighting, and so on. The floors are not concrete, so don't buy that lie. They should have made bigger units instead of a patio, which is oddly longer than the bedroom. The grounds are kept nice but the trash situation is always an issue. Parking is a nightmare as well. They charge you 10.00 for a garage spot for your first car. I love that they charge you 10.00. Really, 10.00? Just build it into the price. Like 10.00 will make or break someone's decision. Its another 100 - 150 for a second spot. The guest parking is a nightmare too. When I first moved in, the second spot was 200. They then changed it to 100 and never told me. When I found out, no refund. No compensation AND I had to give them two months notice to change the fee!!! The last three managers they've had to run this place have been the worst. They are unhelpful, rude and I've heard them talk trash about residents when they leave the office. They forgot I was sitting on the couch, several times. Even the notices they give you are harsh and rude. The movie theatre is also wasted space. You can't use it in any sort of convenient fashion. I tried to move to a larger unit, aka give them MORE money and it was a huge battle. They still wanted two months notice AND a 500 dollar transfer fee. Meanwhile, the unit I wanted stayed un-rented for three months. I pinged them every time the rent was decreased but I was told that I needed to "let it go" because that's the advertised move-in price; hey would charge me a higher monthly. Meanwhile it's less work to transfer to a another complex. So I terminated the lease early to move to something suited for the price. There is very little that will deliver up here and you can't just walk somewhere. It's pretty remote if your looking for ease of access. The only positive thing I can think of is about the maintenance staff. They are an amazing group of guys. The kind that will help you carry stuff up stairs and treat you with respect. Uverse does 45mbs down now so that's a bonus.