Sorry to say that although someone from the staff replied to my previous review that they are sorry and want to be contacted, I wrote to them, and never heard anything back. I think I forgot to mention that not only we were informed about the payment due after moving out, but also we never received our deposit back. We left the apt in perfect condition and were informed that cleaning fee is always charged. So it would look like we are supposed to get our $600 back but it seems it will not ever happen.