I definitely could kick myself right now for not reading reviews on this place before I held an apartment with $750. which they were able to obtain immediately. I did ask the leasing agent if my application did not get approved would I be able to get my money back immediately. The response "yes absolutely". What he did leave out it would take approximately 10 business days to credit my account. I have 5 down and 5 more to go. I will post this on social media if that does not happen. I will also go to the better business bureau and file a complaint. I can honestly say they are very nice to get you through the door. Once you it doesn't work it out, you can count on getting ZERO help. Also all of sudden their knowledge goes from being assured to unsure. I can not believe in this economy especially in the bay area there are people such as these individuals (Aimco Company) deceive and decept you for their own good. If you go on their Aimco's home page their coporate values and culture are far from true. The $750 may not mean anything to them, but for people that are trying to find a place to live, move in costs every penny counts out here. I am truly disappointed and my experience with them, I would not pay anything online, I would make sure to read every fine print there is, which in the paperwork I received it states nothing about the holding deposit to take up until 10 business days or sooner. There is no sooner in this other than them earning interest on my money.