As much as we agree with all the negative reviews that other tenants and us have written, we have more to add to the never ending rant about the negative experiences of living at PBV. I don't think anyone who works at the leasing office knows what they are doing. Have your self a good lawyer if you are considering moving to this place. 1. (PAY ATTENTION TO YOUR RENT RECEIPTS) THEY BILL YOU ON CST TIME AND WILL CHARGE LATE FEES EVEN IF IT'S STILL THE 3RD ON THIS SIDE OF THE STATES. - so the rent is due on the 3rd of each month. Even though the property is in San Bruno which belongs to PST (pacific standard time) , their accounting head office is in Somewhere that follows CST (central standard time). We paid our rent on the 3rd this month at 11.45 pm 10/3/14 PST which is still valid because it is still the 3rd. But to our surprise they charge us a late fee of $116.63??? And the receipt shows 1.45 PM 10/4/14 CST. Now we all know the time difference between PST and CST Is two hours and it proves even on the receipt that we paid on 1.45 am 10/4/14 which is actually 11.45 pm 10/3/14 PST. We went to the leasing office to discuss this and Rochelle was telling us that the time difference between PST and CST is one hour and that the late fee is accurate. Really????? We are seriously considering hiring a good lawyer because this is not acceptable. Our rental agreement states that "late charges day - the 4th day of the month" and we paid it on the 3rd day at 11.45 pm. In the agreement it does not say any details about PST or CST. 2.FALSE MARKETING -When we were Looking at this place initially , we were told that the community area which is attached to the leasing office is available to host parties and that we can rent it for our family events. We thought it was a plus as most apartments have club houses to host large events such as birthdays. We moved in May and it's been five months and today when we asked whether we could rent the club house area, we were told that they NEVER rent it. Seriously???????? We took the tour from Sam and we remember very well how he went on about how wonderful the club house area attached to the leasing office (not the movie theater) is with a separate kitchen to organize food and how we can rent it after office hours and weekends to host parties which can go until 10 p.m. And today, after five months they told us that they NEVER RENT the club house/community area? And in previous months we have seen many other people having late evening events. Not sure whether they are the office people or tenants. But my concern is that why do they give false promises to market their property and not deliver?? Also not sure whether this is retaliation for us because we speak out our concerns often. 3. UNRELIABLE MANAGEMENT - we moved in May 2014 and had two applications since it was myself and my wife. Today we went to the leasing office to discuss the issues and then I was told that there is only one person (myself) in the lease and that my wife's application is not there. ????? We lived here for 5 months and they never add my wife to the lease? And Rochelle said that the previous manager has not done it. I had to pay $40 to initially add her and I just found out that they deduct that from the rent instead of adding her to the lease. And now they want us to apply again with a new application to add my wife. How inconvenient. If I didn't go there and dig out our account information, we would have never known all this careless mistakes the people at the leasing office make.