My name is Tina who just moved in few days ago. The residents service team is very hard to communicate. I was supposed to receive my FOB and remote so I can get into the property. The manager at the residence service said one hour. It took over 2 days emailing reminding several times. Eventually I called and finally someone picked up the phone this staff name Nevi. She was so rude and unpleasant to speak. Very Unprofessional!! We're paying so much money on rent and this is the service we get. Unacceptable!! Already having issues with the management team wow I might have to see if I can cancel the lease. They're great at taking my money but not doing their jobs!! And regarding the property it looks nice from the outside however inside the unit the walls are so thin I can hear the neighbors and the unit shakes like an earthquake when downstairs ppl slams the doors. I didn't want to say this but worse than parklabrea. At least over there it's old building but you can't hear much from the neighbors.