Just a footnote. George from Palazzo really missed the point with his comment here. The leasing office personnel here are really the worst at customer service. Have been trying to add my son for months to the lease but they keep failing to send the necessary documents. Then they managed to eject my son from the pool area because he's not on the lease. Every interaction with the office is WAY less than satisfactory and they manage to turn even the most simple request into drama of some kind. The apartments are amazing otherwise, but the leasing office is a huge drag. I don't know why George from the Palazzo office thinks that's something to be proud of but it's totally in line with their staple of work not to actually read the review and just declare victory when they have actually been criticized heavily. Good luck dealing with them. Once you are in here you will not get decent support.