Paul Rusch

Parc Mosaic offers great facilities but beware of additional charges, especially at the end of your lease. After having been told there were no monthly charges beyond rent during our initial tour, we were surprised to see monthly utility charges of nearly $200 per month (seems excessive for a small studio apartment). We were even more surprised to be charged a $3500+ notice fee and $200+ repainting fee at move-out at the end of the two year lease. I recognize we only provided 20 days of notice vs the 60 in the lease, but also realize the apartment was easily relet well before we moved out (likely at a higher rent). After initially having been informed by the Parc Mosaic Move-out Lead that the fee would be waived, 10 days later they came back again with the full charge citing a "mistake" and implied they may turn this over to a collection agency if we did not pay. After numerous communications they agreed to a reduced amount but would not fulfill their initial communication to waive the entire fee, despite incurring no loss due to the reduced notice period. If you chose to live here I strongly recommend that you first review your lease very closely, get any commitments from Parc Mosaic in writing, and familiarize yourself with local Colorado rental laws to help minimize any unnecessary or excessive fees. Follow-up to Owners Response: It would be helpful for others if you could clarify exactly what you mean by the statement "Once the home is re-let and re-occupied the final move out statement will be revised". This is the exact wording that was provided to us when we provided our initial notice. I took this to mean it would be revised to reflect a reduced fee in the event the unit was relet. However, Parc Mosaic continued to demand we pay the full amount of the insufficient notice fee despite incurring minimal loss as the unit was vacant for less than a week. Only after multiple requests made to various departments / individuals did Parc Mosaic agree to reduce this fee. In fact, we were repeatedly informed we were obligated to pay the full amount. In no way did the final revision seem like "normal procedure".