Kyle Miller

I just moved out of Parc Mosaic after a year and a half and I really could not be happier. I think that the majority of the problems with this place stem from the fact that the exorbitantly high rent brings a truly pretentious and unwelcoming crowd. So many times as a resident (more than I can remember), I was profiled by other community members who told me that I dont look like I should be living here or that I dont look like I can afford to live here. Probably because I am a young 25 year old man who did not conform to the standard of the people who live there. I was even intentionally locked out of the complex one time after another resident refused to let me come in after she used her door code. On another occasion, I was getting home from a bike ride and doing a cool down lap around the complex when a Karen resident came screaming out of her apartment to tell me to get away from the apartment complex and she even profiled me as someone who was stealing off other peoples porches. There were times at the pool where I was told this is for residents only and to go away. I believe the building was also built in a matter that almost everything can be heard through the walls. Neighbors dogs barked continuously and neighbors TV can be heard through the walls clear as day. Our neighbor would bang on our walls if the TV was too loud. People were reported for slamming doors even though the complex puts automatic closers which cause the doors to slam on their own. Our downstairs neighbor called us and asked us to be quiet on the VERY FIRST day we moved in, during the process of us moving in. Not a good start for us, however it truly previewed what we were in for during the lease term. Noise is part of staying in a complex, however I found it abnormally easy to hear anything going on outside of your walls. I would think that this is probably every residents biggest complaint. Another thing that happened that is worth mentioning is before we moved in we were given the wrong floor plan. The floor plan we actually got was flipped which caused all the furniture (L - shaped couch among others) to be completely redundant. The day that we moved in, the leasing office was completely empty and we were left stranded not knowing what to do. We were given a parking spot for 3 months for our troubles. They sent us a move in survey, and because of the mishaps, we gave a low score on the move in process. The community manager, April, literally told me that because we gave them a bad score, we had personally affected the janitorial/maintenance and leasing office staffs year end bonuses. How nice is that to hear? Very unprofessional and I felt terrible, but the review we left was honest. The garage door was broken for months, kids work out in the gym who somehow got a community access code even though they dont live there, street parking (only free form of parking) is hard to find, people were mean. We tried to end the lease because of all these factors, but they said no. We actually moved out 2 months early and continued to pay rent just to get out of there. The pool is nice.