Since we moved in, in early July, we had AC problems several times, I reached out and complained many times but it looked like no one cared. From last month the crazy alarm problem and today on Christmas Eve, when everyone is going somewhere or having a party we are having a hot Water Outage! We had the same issue day before Thanksgiving! We are paying premium rent for the cheapest service. Problems in this property are not acceptable and don't make sense at all for what you are advertising. With the amount they are charging people they always need to have a backup plan, service quality is not acceptable at all!