Sharyn Jacobs

DO NOT LIVE HERE. I am so upset by what transpired here. First of all, we signed a 22 month lease and were extremely happy at first. The building and the people living there changed drastically. Our dishwasher broke and we were without a dishwasher for 2 months. The fob system broke so we did not have access to our building for a week. They are actually not extremely dog friendly as the dogs are not even allowed on the grass on the property. We wanted out of our lease since we were unable to access our medications and our dogs in the building. We reached out and they had said it was 2 months rent with a 60 day notice. Someone else, after we put in our notice, said we also owed the concession that was given upon move in! After we were put in touch with management, they decided to ignore our emails, calls, etc. Prescheduled meetings were stood up three times. Also make sure to add $800 to your rent in fees and utilities since utilities are split evenly in the building. We were lied to upon move in because we specifically asked and were told it was metered. We did not use heat all winter and were still charged. Additionally, we had a moth infestation that I had to call in an exterminator on my own because the maintenance did not know what to do and we dearth with this infestation for months. The source was the cabinets. Additionally, we witnessed the pool staff handing out wristbands and selling them to non-residents. We also witnessed drug dealings occurring at the pool. I am so upset by the lack of professionalism and lack of communication on their part. It appears to be a good apartment but I would beware. The location is also not the best. You get locked in almost every weekend with no warning from management due to runs on the parkway, concerts, etc. They told us "we don't care about you anymore since you are moving." Now we are extremely young professionals and thought the prices were much steeper than advertised for rent, we were going to stretch it and stay until we were ready to purchase a house but this experience has been such a turn off and so much stress.