The office staff is SO NASTY. not accommodating in the slightest bit. they change policies, don't tell you, and then charge you. When you ask about the policy update and to show proof of the policy update, they become aggressive and defensive "an email was sent" instead of showing me in writing the new policy, they blow it off. Policies are different for everybody and they have discriminated against me as a woman on multiple occasions. When they are called out on it, they hide behind fair housing laws when they are in fact treating me differently!!! ALSO, they charge $350 for a parking spot, yet allow cars to park for free with no repercussions (they say they tow but they actually don't). When expressing my concerns about people parked causing a fire hazard, again they get aggressive and defensive, and when asked how they plan to improve this situation they blame others instead of problem solving (blame PPA or the towing company). Honestly, the building has gone way downhill with this management change. Some of the nastiest people I have ever spoken to in my life work here. What a shame.