Melinda B.

PEACHTREE APARTMENTS NEXT TO SCAD ATLANTA.... LATE FEES AND AN EVICTION NOTICE TWO WEEKS AFTER RENT WAS DUE....ON AN APARTMENT THAT WE TOLD PEACHTREE WOULD BE EMPTY FOR THE SUMMER.....BUT WE WERE STILL PAYING FULL RENT ON..... We moved our daughter into the Peachtree Apartments a year ago, so she could attend SCAD. A few months later, we were asked to renew the lease for another year. Although we felt this was too early to renew, we did renew, so our daughter wouldn't have to return to SCAD the following Fall, and scramble for another place to live. We set up an auto payment, so that our daughter's rent wouldn't never be late. We set this payment plan up on the advice of the Peachtree Staff. Our payments were on time, paid in full, every month for a year. We paid additional fees for her pet, and another additional fee for a required parking spot, even though our daughter doesn't have a car. From April to May, we tried, on our own, to sublease our daughter's apartment for the Summer months, but couldn't find anyone who wanted to pay the rent. We informed the Peachtree Staff that we were trying to sublease the apartment, and asked for guidance. THE STAFF KNEW THEN that our daughter would be gone for the Summer months. I informed the Peachtree Staff that our daughter would be gone for the Summer, AGAIN, when I was moving her out in June. I asked what I needed to do, to make sure we had taken care of everything appropriately. The young man on Staff, didn't take note of, or inform anyone else in the office, of our daughter's departure, or of any of my questions. Conveniently, that young man doesn't work on the Peachtree Staff anymore.... The Peachtree Staff says they called our daughter countless times, left daily texts, and sent emails to inform her of the late fees. THIS A FLAT OUT LIE! I have our daughter's phone and email records..... NO CALLS. ONE EMAIL ON THE 10TH OF THE MONTH. ONE. NO VOICEMAILS. The Staff said they called the Georgia Power Company, and SCAD, to make sure our daughter was alright. WHY WOULD YOU DO THIS IF YOU HAD BEEN INFORMED THAT SHE WOULD NOT BE THERE... TWICE? To cover yourself, so you could charge us fees? YES! We asked the Peachtree Staff member and Owner, why they didn't contact my husband about the late fees and eviction notices, if they couldn't reach our daughter....HE'S A COSIGNER ON THE LEASE AND EMAILED PEACHTREE THE RENEWAL CONTRACT. Peachtrees response....."we didn't have your husband's contact information..." ANOTHER LIE! MY HUSBAND EMAILED THE LEASE RENEWAL TO PEACHTREE IN JANUARY! Eviction notices were supposedly placed on the front door of our daughter's apartment. A door to an apartment where we told the Peachtree Staff no one would be living for the Summer....TWICE! Even the maintenance man knew we were leaving, because once again, he had to fix the air conditioner that wouldn't cool down when I was there in June. Now the part OWNER of the Peachtree Apartments says there is nothing they can do for us. We were forced to pay $250 in late fees, and $250 in eviction fees. ALL BECAUSE WE DIDN'T CHANGE THE PAYMENT DATE ON THE PORTAL. WE PAID ON TIME FOR A YEAR. PAID FULL RENT FOR AN EMPTY APARTMENT. NO COMPLAINTS OR ISSUES AGAINST US AS RENTERS. WENT OUT OF OUR WAY TO THANK OFFICE STAFF AND MAINTENANCE STAFF, AND BE IN GOOD COMMUNICATION. Our family must accept this $500 mistake, with two College tuitions and a Wedding coming up, and ANOTHER MONTH'S RENT for an empty apartment. And our daughter is stuck at the Peachtree Apartments for another year. An owner, can ALWAYS DO SOMETHING FOR THE CUSTOMER. THIS STAFF DID NOTHING. THIS OWNER DID NOTHING. THIS STAFF LIED TO COVER THE FEES. Who did you talk to at SCAD? Where is the worker who knew we were leaving? Where is the Staff member who knew in January that we were leaving, and urged us to renew the lease? Don't bother calling THE CONNER GROUP who owns ALL THE PEACHTREE APARTMENTS....THEY WON'T HELP YOU EITHER! I dread taking our daughter back to these apartments in the Fall... Our daughter DREADS going back!