Emilio G.

Really, I'd love to give negative stars. My experience here started out fine, declined every month, and has continued to get even worse since moving out. Initially, I wanted to avoid leaving any negative reviews because I realize the deceitful and predatory nature of the business is not the fault of the complex staff, but rather people in corporate offices far away from the complex. I didn't want the regular people to be negatively impacted by anything I did, but I feel like I don't have a choice at this point. It's been five months since I moved out, and I continue to be plagued by this company's endless harassment. after they kept my security deposit, they claimed I owed them even more money, but they apparently can't figure out how much or what for. Every statement I have received from them has had items changed, sometimes double billed, the amounts for some change, and the totals sometimes change and sometimes don't. They started out with threatening to take me to small claims court, but when I disputed their nonsense charges, they disappeared for a few weeks until coming back to threaten me with a third party collections agency. When I inquired about why things were listed and charged differently in all four of the "final" statements they sent me, and the current ledger, the response I received was, "don't look at the statements, only look at what we're billing you now, otherwise you're going to get confused". Obviously I'm going to get confused when you're arbitrarily changing not just what you're billing me for, but also how much it all costs too! Come on, make it make sense. Also, any reviews you've seen about water shutoffs, overflowing dumpsters, poorly maintained grounds, bugs/pests, parking nightmares, and disruptive neighbors? Yeah, they're all true. And the constant moisture trapped in the buildings by the poor drainage in the area combined with the cracks in the windows frames from shoddy craftsmanship and construction, made for the perfect breeding ground for mold to start growing in the window frames/sills. Did they care about that when I told them? I can't speak for other people's feelings, but the response I got of essentially just, "sorry ‍", sure doesn't give me any hope. Tl;dr: Unless you want to have a bad time living here, followed by months of harassment, threats, and bully tactics over fraudulent charges, stay far away from this place (and likely any other rentals owned by Air Communities). Also, editing to add, just have a look at their reviews on the Better Business Bureau - I really wish I had before moving into that place.