Stayed here only because of the location and proximity to my job. It was just a horrible experience overall for the amount I paid for a 1-bedroom apartment. I have Never left any bad reviews before but this complex is just unacceptable. It's trash. Do not rent here!!! STAY FAR AWAY!!! 1) insects, mosquitos & bugs are everywhere. Spiders in my room, centipedes, ladybugs, weird creepy crawlers daily especially in the summer. 2) rats and other unhygienic animals. I have literally seen huge dead and alive rats, as well as a literal POSSUM on my front entrance porch the size of my 25 lb dog. I have pictures of it. They run around everywhere behind near the trash compactor area, which is right in my back entrance. There's multiple rat traps in the complex which should tell you how disgusting this place is. 3) there are stray cats everywhere. They leave dead rats and birds all around. They sit under and on cars. I am highly allergic to cats and they are everywhere outside which makes it hard to breathe. 4) the AC barely works and I was supposed to have the new "smart thermostat" but they didn't install it correctly so didn't work. I have the old manual one which barely works. The vent humidifier room or whatever that is in my apartment is moldy and wet and full of dust and dirt. It's just blowing of disgusting mold air. 5) floors are uneven. Windows barely lock properly. There are open spaces between the front door and windows so cold air comes in during winter time, making my bills run high. 6) garbage area - just needs a lot of work. There's always nasty water that smells awful where the garbage area is and full of rats and holes. The runoff water stinks up the whole place. There was a whole three weeks where there were two huge full garbage containers that stayed out the entire time this summer. Two overflowing huge 20feet containers of trash rotting in the Georgia summer heat for weeks. We live near the garbage area so it was unbelievably stinky and unhygienic. It smelled awful. This should be an environmental safety and hygiene issue. 7) there are nails and weird sharp objects in the parking space. I've gotten my tires popped TWICE since I've parked here and I've never had tires pop for all 6 years I've had my Honda Civic. Both times it was as soon as I pulled into the parking spot that I heard the tire burst and when I had Hondacare people come, they show me the rusty nails that popped the tire. 8) seriously not safe environment at all. Since I've been here, there have been TWO shootings (one of which resulted in a death, happened in broad daylight and the shooter still hasn't been caught) and my boyfriend's car was STOLEN. The gas station across the street also had a shooting just a few weeks ago. 9) amenities - the gym always had missing weights and the machines don't even work. Guess people are stealing the weights or something. 10) There is no sound insulation. I can hear my neighbors cough/sneeze and walking around all day. I can hear their complete conversations. 11) We are billed for the Luxor mail service but I've seen multiple times the delivery people don't have access to it. I live near the mail service center and I've even had a delivery mailman knock on MY door (along with others on the same porch) and ask to be buzzed into Luxor. Super weird. Not the only time this has happened either. I walk my dog around the area and I've had instances where the delivery person with multiple packages in his hand and coming out of the delivery truck ask if I could beep them in so they can put our packages inside. How come they don't have the access key? Not only that, I've had encounters where my package wasn't even in the secured boxes. I've seen packages laying in the ground near the door, for anyone to take and without a secure key code. So why do we have to pay for this extra service? I'd rather have packages delivered straight to my door. 12) No one even showed up for my scheduled pre-inspection on 8/5 from 8-12pm. So how was I supposed to know what to fix? When finally moved out, I was charged a $125 cleaning fee and charged an extra $250 for painting??? LOL. after they took alll of my security deposit, and I still owe an extra $200. Ridiculous!!!!