WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY! Giving a fully honest review, there are a few good things which is why we chose them in the first place: Pro's 1) The location is great, in Buckhead and close to everything, and price is lower than many other places. 2) The apartment itself is nice, we are in a renovated unit with tile flooring and renovated kitchen and bath and new appliances. 3) They are "dog friendly" with no size limit which is great for my lab-mix who was turned away elsewhere for being over 50 pounds. Con's 1) Management is absent at best and downright lying, rude, and disrespectful at worst. They will ignore your emails, put you off, give you the runaround, and take months to address issues only once you've made yourself impossible to ignore by involving corporate. 2) They will rip you off, often and in all different ways. We've been incorrectly billed, double billed for utilities, were denied the 2 weeks free move in special we were promised (took 8 months to get them to finally apply it), charge fees for every aspect of living beyond what the salespeople will tell you like 2 different monthly trash fees. 3) Don't trust the leasing agents and READ YOUR LEASE FULLY. Mine was supposed to be 15 months long but they made the actual dates longer with a move out date of 12/24, Christmas Eve! We moved in on the 16th, not anywhere close to the 24th. We asked for it to be adjusted and they refused saying simply "you signed it". 4) Bugs everywhere. You pay for pest control but it doesn't help. Stagnant water from runoffs sit in the backyard of almost every apartment drawing tons of mosquitoes. I get bit every single time I go outside in the back. Spiders inside our apartment all the time no matter how many times we request "pest control" and they supposedly do something about it. 5) Mold. We have mold all over the place because of a leak in the upstairs neighbor's A/C. Maintenance cut two holes in our walls which have still not been fixed (3-4 months now). The water was coming through out floorboards with are now damaged around the edges and have mold growing which I've asked to be replaced and they ignore the request and have not come. They PAINTED OVER the mold on some of the floorboards. I am seriously concerned about the health effects of all this. 6) Break Ins. Had 2 laptops stolen, told management who was "so surprised and sorry". Only after we found out from other residents did they admit that it happened all the time and they were doing nothing about it. 7) Maintenance Scheduling is horrible. I have a dog who doesn't like strangers and my husband and I both work. I have clicked "resident must be home" and "call before entry" every single time I've filed a work order. Without fail, someone shows up at the house when we aren't there, never calls, never scheduled an appointment. As far as I know they haven't actually gone in but they leave a note saying they came and "the dog was loose" so they leave. Then they clear the ticket because "they tried" and I have to start all over again. 8) Very poor wall insulations, and very disrespectful neighbors. Old AC systems which our electric bill is pretty high. Not only that but we can hear our upstairs and next doors neighbors conversations, I can even hear when their phone rings. They've rented a few apartments around mine to college students who party every Friday, Saturday, and even LATE, LATE Sunday nights with blasting music and despite our complains, they haven't done anything about it. This guys party on front of my door, sit on my chairs, and leave beer bottles, trash and cigarette's buds all over the floor. Not only we brought this up to management a few times but, I also had to call the police on them a few times, but I also I told the maintenance guys about it two weekends ago after they came up and asked if all that trash belonged to me? Not only that but after me explaining what was going on, again, I also receive a call from the leasing office asking me AGAIN, if that trash belonged to me.