Luye He

In response to the owner's response: 1. "Hi Luye, the early term charge has been corrected, " True, but only after we repeatedly visiting and calling local office and Aimco for no less than 10 times. It was not our fault from the beginning, but we had to spend so much time and energy to correct others' mistake. 2. "the damage charges are valid because the unit was left pretty damaged" Please define "pretty damaged", your criteria for accessing the damage and to estimate fix charge were both unclear. If the floor could be cleaned by scrubbing, why we were charged to replace it? If it had to be replaced, the wood plank is less than $2/sqft in HomeDepot and the kitchen is less than 100 sqft, and why we were charged for $600 for this, not mention we were charged $500 for re-surfacing counter and cabinet. 3. "The community manager has spoken to you and reviewed the move out photos as well" Based on the move-out agreement (attached), the management should inform us any charges during the pre-move out inspection, and gave the fix cost if left for owner. However, none of these two happened. We were just told everything was fine and we didn't even need to present on move-out date. The community manager only spoke to me after I went back to him to question the move-out charges. I think the procedure was not followed because the management deliberately deceive people so they can charge BIG MONEY! Conclusion: DON'T be misled by the low price when you sign up the lease, the price will come back to you at the end. My story: I have been living here for 6 years since 2012, the good thing about this place is it is very quite at a good location, the repair requests were taken care of fairly quickly. However, the management is just getting worse and worse by the year, and they invent ways to rip you off! We moved out May 15h, 2018 due to graduation and job relocation. We had a month to month lease since Aug. 2017(we didn't sign a yearly contract because we were not exactly sure about graduation date), but they charged us "early termination" based on yearly contract in move-out charge! Also, we talked to the leasing office in March about move-out on May 15th, well before 60 notice days, a representative told me 30 day notice was enough, so I made the formal notice 30 days prior, when the move-out charge came, there was also "short of notice" charge, and the rep suddenly denied she mentioned "30 days prior was enough" while I kept her lie on tape. Lastly, they charged us $75 for cleaning, $190 for painting, $500 for counter and bath resurfacing, $600 for the floor plank replacement. However, they didn't mention any of these charges during pre-move-out inspection, and didn't tell us what needed to be fixed at that time. Again the charges seemed to be way over priced, for example, why the resurfacing work happened to total $500, as well as the floor could be cleaned by scrubbing, why did they charge for replacement and at $600? They were all hard sell with no explanation at all. Finally they admitted they made mistakes in the "early termination" and "short of notice" and removed those charges, only after repeated conversation with local leasing office manager and Aimco office remotely in Colorado, the local manager never returned my calls. I have been living here for 6 years and paid rent on time, this place is totally unfair to its residents. We will post our experience with them on Yelp and Google and other social media to let people know! They try to rip you off, and stay away from Peachtree Park Apartments!