Apartment smells like an ashtray, which I've complained about, and all they gave me was a spray odor remover. That's not going to take the smell out of the drywall(supposed to be a smoke free apartment complex). A/C unit leaked 3 times before they finally decided to replace it. When they replaced it, they didn't put the temperature back to where I had it set, so who knows how long it was running full blast before I got home. They broke the door off my circuit breaker panel and just left it sitting on top of my water cooler rather than fixing it. Over charge for valet trash service that you can't opt out of paying to take your own trash to the dumpster. Trash service always picks up later than posted time and makes too much noise. Also, how are you going to charge us for a valet trash service when you don't even have a recycling program? Washer and dryers are outdated and always dirty. Must have your own floor and table light fixtures because only lighting in apartment are kitchen,closets, bathrooms, and hallway. The paint on the ceiling is starting to bubble up, which could be a leak or mold of some sort. Finally you better hope for a very quiet upstairs neighbor if you are on a lower floor because there is nothing between your ceiling and the floor above. You can hear anything sliding or walking on the cheap laminated wood floors. I will be reporting this place to the BBB as well. Can't wait to move out of here!!