This is a decent apartment complex when we are discussing the grounds and the dog park. The problems occur when we deal with maintenance or with the office itself. Once you are actually a resident the focus of the office is no longer on your satisfaction it is instead on minute details that are buried in your lease and those clauses do not apply to everyone. For example, every single unit is able to have plants and chairs and furniture on their patio, we, singularly are unable to have anything on our patio at all. There are no marked parking spots in the parking lots and there is never parking for actual residents. My roommate and I pay for two parking spots and very rarely do we every actually get to park in front of our building. There is a parking permit system and guest parking but no one pays attention to that because it is not enforced. The complex provides a towing company's phone number to the residents and we are unable to have people without permits or guest permits towed because we need the proper authorization. This makes no sense. The way they handle making repairs on units is ridiculous. There is no reason why one cannot replace a used dishwasher with a new dishwasher. Instead they just replaced a used dishwasher with a used dishwasher and the same with the air conditioner and air handler. Again, this makes no sense.