Communities

Shit! Don't get in here! There are mice, cockroaches, the air has mold, the gym has to pay more if they don't use it, the manager is a jerk and the other is a fool in Spanish!!! There are cheaper options, don't come, you will regret it.

Made an appointment to see these apartments and there was no one to show the apartment who spoke English. While I sat waiting for over 45mins I witness 3 different parties come in and be treated poorly by the front office, 2 of whom were black and blatantly ignored as I was, including current tenants! Place looked great from the outside but management is everything, and this place hasn't figured that situation out yet. Wait for the next round of management.

I totally agree with the negative comments about this place, I'm still waiting for a leak problem to be fixed. I can't wait to move out of this place. They even charge you to breathe. The girls in the office never know anything. Let this be the last option you have. Because believe me you would feel the same as me. ...

Wouldn't recommend it to anyone . Overpriced they charge you for a parking spot yet it's not a gated community . Had a rat problems the moment we move then ! New York size rat by the way

DO NOT MOVE HERE. The leasing office staff does not help with issues at all. They don't tell you about all the FEES that you will be getting charged for every month on top of your rent. Why are we paying $60/month for trash and we don't have valet trash pickup? We have to walk our garbage to the dumpster ourselves, which most times is overfilled and has excess trash surrounding it. They charge $25/month for parking for no reason. About a month or so after we moved in we started having issues with our upstairs neighbors stomping and running around in the apartment at all hours of the night. We told the staff and they told us to send them an email, which we did. Even after 3 attempts to get an update about the noise, NO ONE has reached back out to us to let us know anything. I went and spoke to our upstairs neighbor about the noise and he basically lied to my face and told me it wasn't them. We let it go and haven't said anything to the staff nor the people upstairs, even though the issue persists. But here's the kicker, the leasing office staff apparently told our upstairs neighbors to call the police on US if we come to their door to complain again. We regret signing a 2 year lease with Plantation Gardens Apartment Homes.

The service in this residential complex is useless, they never answer, there is never any staff, there is no responsibility, everything is a mess. never live there

RENTAL RAPISTS!! I am not big on leaving reviews but for this place i absolutely have to. I beg everyone not to move in here. everything seems all nice at first but they will take you for every penny, while you are living there and during move out. They will charge you a late fee of $150.00 if you have a balance of $0.01!!! upon move out we did a pre move out inspection and was told everything is fine, nothing but normal wear and tear.That is the point of the pre-move out inspection to prepare us for any charges we will be issued and was told there will be none, maybe for carpet cleaning and that is all. Then they send us a statement 2 weeks later saying we have to pay over $1000 in damages! for a wall that has to be painted! we never even painted the place and kept everything very clean. They promised to pain balcony and never did! there are bugs there and alot of people in the area are very noisy, but that isn't what really bothers me. Its as simple as them raping you for money! I never experienced this in my life and I regret the day we decided to move in. I saw the bad reviews before move in but ignored them thinking it was just people being spiteful. I wish i would of listened!

I was told about this place by a family member. I won't be stopping by to check anything out... the reviews are terrifying and making a huge impact on your business.

WITH SUCH BAD COMMENTS I NO LONGER WANT TO VISIT THIS PLACE. I SUGGEST FIXING THE PLACE OR IT'S GOING TO DISPRESTIGE EVERY DAY MORE. FROM WHAT I SEE THE OWNERS DON'T CARE, IN ALL THEIR RESPONSES THEY SAY THEY WILL SEND THEIR TEAM, BUT I THINK THE TEAM THAT WORKS THERE IS NO USE.

I don't rent from aimco anymore so I can finally leave this place a review. This is the single worst Aimco property I've ever been to and the worst one I rented from out of 5 different properties. There is constantly trash outside units for their "valet trash" which means you get bugs, rodents and nasty smells every day as people just leave trash out all the time. People who live here also dump trash in front of the building. Management does absolutely nothing about it. When I moved into my unit my sliding door didn't close and mutiple doors were damaged because of the humidity in the unit, the sliding door was never fixed. When they replaced all the sliding doors in the complex my door leaked water into my apartment. Don't rent from this place, it's run by a bunch of inept people who only care if you pay the rent. If you're a terrible person who likes to leave trash outside, smoke all the time and just generally be allowed to do whatever illegal or shady things people at this community do then this is by far the place for you to be.

Worst Experience move-in this apartment. I moved in on April 18, 2023 with small kids - the apartment is full of cockroaches and other apartments as well. Sharing few snaps which was taken after 3 round of pest control and roaches are still around. My kids are frightened and not able to sleep, management is not addressing the situation and not providing alternate solutions. Strongly discourage moving into this apartment.

Almost 4 am and the neighbor upstairs is watching a freaking movie go to sleep police is here

I do not recommend this place to anyone I will not be renewing my lease been there 4 years and I will make sure everyone I know and everyone they know will not be going there had a life threatening incident my bathroom's mirror fell off the wall crashing down to the sink and all over the floor could have sliced my neck if I was using the sink told manager and sent pictures to corporate they didn't care there are more people moving out then in it has been a month and they have not replaced the mirror yet . Andrea Scott the only reason Mr George from aimco is concerned about what happened now is because I posted it didn't care to much when I sent pic

When I first moved here it was ok, so I thought ! I started seeing the problems after a few weeks,I heard something digging like in the roof or in the walls, which I thought it was the guy upstairs dog scratching on the floors or something .... come to find out it was rats!!!! I was sitting on my couch one night and saw a rat the size of a squirrel running under my son's bed (disgusting) I immediately went to the leasing office the next morning they act so shocked so I thought they would do something about the problem .... they sent out pest control to put down a few traps .... (like what is that suppose to do )??? A few days go by the traps caught about three rats again disgusting and unsanitary because we had to pick up traps and throw them out ourselves! days and weeks go by we still were seeing rats I ask my neighbors in my building were they having same problem ? They said they were, about three of my neighbors were ! I'm here almost a year and all they do is patch up work nothing is being done ! This is why I called the health department on them . Another problem mold! Mold ! Mold ! My husband and I and our two children are getting sick constantly because of the nasty mold they have in the apartment ! I cannot wait to get out of here ! They charge you all these fees they get you with the 1289 rent they were suppose to charge me yet we are paying close to 1500 per month in rent ! Stay away from this place ...... stay far away ! Another thing is the they painted over everything to make it look white and pure .... underneath it all it's a bunch of mold !!!! Run do not let them trick you!

Apartments are ok. Manager and staff are horrible..No one can ever help you don't even bother calling because the barely answer...maintenance staff is even worst takes them forever to make any repairs. Lets not forget if it rains you must walk thru a pool of water to get yo your apartment

This is a decent apartment complex when we are discussing the grounds and the dog park. The problems occur when we deal with maintenance or with the office itself. Once you are actually a resident the focus of the office is no longer on your satisfaction it is instead on minute details that are buried in your lease and those clauses do not apply to everyone. For example, every single unit is able to have plants and chairs and furniture on their patio, we, singularly are unable to have anything on our patio at all. There are no marked parking spots in the parking lots and there is never parking for actual residents. My roommate and I pay for two parking spots and very rarely do we every actually get to park in front of our building. There is a parking permit system and guest parking but no one pays attention to that because it is not enforced. The complex provides a towing company's phone number to the residents and we are unable to have people without permits or guest permits towed because we need the proper authorization. This makes no sense. The way they handle making repairs on units is ridiculous. There is no reason why one cannot replace a used dishwasher with a new dishwasher. Instead they just replaced a used dishwasher with a used dishwasher and the same with the air conditioner and air handler. Again, this makes no sense.

My experience from start to finish. Move in was a nightmare! I was told 20 minutes for the paperwork, I was 2 hours late for work..only for me to go back a month later and resign the lease!. (Mind you working I was 40 hrs a week.) Also being told inaccurate info about charges and," I did not see the "actual apartment" until," after signing" the lease! (The agents told me the apartment was not ready yet, and got me going on paperwork) the one they show is a model, was nothing like the one I got, which, made my blood boil. Moving in, the sockets had to all, but a few, be redone upon move in as well as the AC. I had so many maintenance calls in the first week then I had my entire 40 yrs times 10. I noticed after move in, they just paint over all the dirt and grime even in the tub. They should have to tell you about the roaches. Which you will leave with no matter how much, they spray or, you spray. Its a problem that is why there is a monthly pest fee. People put their tvs, furniture outside, it will be there for days. Kids drag it all over which is a hazard. They are pretty good responding to maintenence calls except for structural damage which I have seen for months and still not repaired, like rain gutters falling off. After move out they try to charge you 1000s this is to make up for all the new remodeling. If this happens to u dont pay, contact a lawyer. If they dont take u to court you don't owe notta. If the collection agency calls you ask for proof of damage by mail photos etc. Tell them you will sue if they put it on your credit report. Also report the creditor and Plantation gardens to consumer service, BBB

if i can rate this place zero starts i would. where to start? staff in leasing office is racist i went there to get something handled and they took like 5-11 Spanish folks before me. when it was finally my turn i asked them for my package i got thru UPS. they said i need to pay the 50$ yearly fee to pick it up. i told then its illegal to withhold mail and they just shrugged and said oh well. So now they will be reported. Also the maintenance crew is super slow to respond to work orders. took 18days from when i first moved in to get it fixed. asked for ac filters they said not their job to tell me the size and to google it myself. if this place wasn't the cheapest option to move into i wouldn't be here. 0/10 will not recommend this complex to my friends or family hek not even my worst enemy

DON'T MOVE HERE!!!! Run!!!! I don't know how many times I requested to fix the air conditioning, around 10 times and it always mess up again. What do i need to do so you put a new unit? Also, when are you going to fix the kitchen ceiling that every time the people that live upstairs use the dishwasher my kitchen flood? I stop requesting service and start fixing things on my own because they NEVER fix it completely. I have roaches in my kitchen and bathroom, I have mold in the guest bathroom, I also request to change the curtains because some of them are broken. I DON'T KNOW WHEN ARE YOU GUYS GONNA TAKE SERIOUSLY THE PROBLEM. I will not renew the contract next year, worst condominium ever. The only reason I stay here is that I was pregnant and can't move ALSO THEY steal your Amazon package!!!!!!!!

The biggest mistake of my life, They hack on all these fees, Parking fee, trash fee, water fee, sewer fee, pest fee "which i dont know why" i have complained about the ants and nothing has done. They tell you you're rent is one amt but when it's time to pay it's 450 -500 dollars more do to all the fees.. I wouldn't refer anyone to move here. PLEASE LOOK ELSE WHERE... OH and management SUCKS no one answers the phone. They need a whole new STUFF

ON MARCH 23, 2018 I APPLIED TO THE COMPLEX, MY APPLICATION WAS DENIED DUE TO CREDIT. THEY CHARGED MY CARD $500 FOR HOLDING UNIT 151B. $99 APPLICATION FEE FOR MY HUSBAND AND I. ONCE MY APPLICATION WAS DENIED THEY SAID THEY WOULD REIMBURSE MY 500. BACK IN TO MY ACCOUNT. WELL TODAY IS APRIL 5TH AND NO DEPOSIT BACK IN MY ACCOUNT. I HAVE BEEN CALLING THE OFFICE, SINCE YESTERDAY WITH NO RESPONSE. FINALLY GOT TO SPEAK WITH ALEX, SAYING THE MANAGER WAS IN A MEETING AND WOULD CALL ME BACK. WELL GUESS WHAT NO RETURNED CALL..... I HAVE BEEN CALLING SINCE 10:03 AM TODAY 4/5 IN TOTAL OF 45 AND NOBODY ANSWERS THE PHONE... SOMEONE NEEDS TO CALL ME BACK ASAP.... SO GEORGE IF YOU CAN HELP AND YOU ARE IN THE MAIN OFFICE CONTACT ME.... NOT VERY HAPPY NOW... Response from the owneran hour ago Hi Elizabeth, I'm reaching out to the team at Plantation Gardens right now. I'll make sure you get that refund ASAP. -George Thank you for the fast reply George.... I WILL BE CHECKING MY ACCOUNT... AND YOU NEED PROFESSIONALS TO BE WORKING FOR YOU, NOT THE PEOPLE YOU HAVE WORKING THERE NOW.

My first impression of a place is very important. When I called the office, no one answered. I received this text message: Sorry I just missed your call. I am unable to make or receive phone calls on this line, but I am happy to answer your questions over text. 1st impression, they do not answer calls!!! So I thought if obtaining my business is not important to them, then once I become a tenant I wouldn't matter then either! And they advertise a 2/2 for $1474?!?! You gotta be kidding me! 850 sq ft AND NO WASHER & DRYER IN THE UNIT....I HAVE JUST 1 WORD......NEXT!!!!!!!

Horrible place to live at, doesn't really care about you just care about your monthly payments each month. Rude and inconsiderate front office employees and aimco who owns it just doesn't care about their residence who have been loyal customers. I wouldn't suggest this place if you want to rent head somewhere else. Just save yourself the headache

due to the bad reviews I won't consider moving here, screw this scumlord!

I still live here and it's the worst place I've ever lived-in it feels as if I'm living in the HOOD. Their so many issues with this place it's unbelievable Mildew over the house and that's with the A/C on all day every day mildew covered the a/c filter now you know that's BAD. They have theses play play want to be maintenance I've had so many repair orders the they so called fixed. "still have a leaking tub" IF ANYONE THAT LIVED HERE WANT TO FILE A COMPLAINT WITH A LAWYER ON THE BAD CONDITIONS YOU CAN REACH OUT OR GO TO LEGAL AID. IF YOU HAVE PICTURES THEY'LL BE GREAT.....

The administration staff does not comply with you and it is always a problem with the maintenance

Terrible experience! They will keep your deposit and add over $1,000 crazy charges and if not paid they will report you to collections. We are elderly people and felt they can take advantage of us. I will be reporting them the better business bureau.

STAY AWAY Model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The plumping is horrible. Once or twice a month they would shut off the water without warning. The water would turn brown due to the rusting of the pipes. Washer and dryers are broken often and not repaired for weeks. Every car you register is a $15 charge added to your bill every month. There are no security but they charge $15 per car to park; makes no sense. The move-out fee are outrageous & ridiculous. The cabinets are outdated and falling apart. Rat infested, but they do response quickly in handling the problem. Stairwells smell like urine. Getting office manager is difficult. You have a better chance of getting in touch with head office in Denver, Colorado. STAY AWAY

That places is the worst place to leave is better been a homeless. Any kind of bug rat they charge for everything. The staff is good is the only good in this place.

I lived in this place for a little over a year, I couldn't take it anymore and had to move. My experience at Plantation Gardens: 1. Excess Garbage, poor disposal and NO TO RECYCLING, when it rains the smell is horrible and liquids are washed away with the water. Garbage everywhere. 2. Shared laundry, 80% of the time the machines are bad and you lose your money because you have to return with wet clothes to your unit and see how you dry them or look for a good machine in another building. 3. Anyone can live here, I don't think they check criminal records because I saw a man hit his wife in the street, another couple screaming with terrible words in the early morning, poorly educated people, young people smoking marijuana in the gardens and pool from behind, men drinking alcohol on the common stairs. Feeling of marginality. DO NOT MOVE HERE WITH CHILDREN BECAUSE THERE IS A LOT OF DOMESTIC VIOLENCE AND MARIJUANA SMOKING. 4. They increase annual income despite all the deterioration that is observed. 5. They took $445 from me: for painting (370) and cleaning (75) upon delivery, I thought $370 for painting was exaggerated when the apartment only had certain paint details because we tried to take good care of it. (Not worth it) 6. The Valet trash does not work, they almost always left the trash at the door and we had to take it ourselves to the dumpster, it was still mandatory to pay for this service so they would almost never pick up your trash. I hope this place improves because it has an excellent location and large green areas. If all these things improve it would be a good place one day!

Out dated, it's infested with rats and roaches. There's no fans or lights, you'll have to buy your own. The management don't care when we first moved in we were told we would get the apartment repainted since there's spots everywhere of different paint.

I have never been so disrespected to come and view an apartment. First of all I come in to look at a rental and the manager comes out and states to everyone waiting to be seen or to be attended that she cannot see anyone without and appointment because she just does not have the time. FLAT OUT..... Meanwhile she gives a couple who was their to see an apt a key and a map to go see the apt by themselves. I have gone to quite a few apt rentals and I have never seen that happen before. There's no professionalism, no respect, no friendly faces. Instead of helping a possible future renter they give you attitude like we are such a bother to them because we've interrupted their gossiping or other personal activities at the work place. I'm letting everyone I know not to rent at this place. I'm will also be posting reviews in Yelp, fb and other social media. The owner of Plantation Gardens really needs to make a surprise visit to see how their business is being run. Being there for a short time has stressed me out.

Aweful awful place I would give it no star my car got stolen here don't move here

Worse apartment ever the staffs do not care I got robbed and they was telling me I had to finish my lease with them I paid for 1st month rent and didn't stay at the place for a whole month I was scared to go inside the place because I have a year old and I got robbed they charge me for the window briefing broken which the robberies did and a lot of unnecessary stuffs I didn't even get a refund for the 1st month they kept my $750 deposit and also made me pay $2600 for something I did nor do all the staffs care about is money and when I sign the paper the lady told me the window and dish washer was going to get removed and it did not get removed so I need my 1st month rent back because I did not stay there and also someone stole my neighbor car they let anybody in the community even junkies she kept saying she can't not help me out that I got robbed bur I have to finish the rest of my 2 years lease and the tub was not v clean all the way this apartment is ghetto and selfish do not think about other people but they self please don't stay here nor worth the money and bad community

Smells like pot everywhere. You can hear everything from the top floor. Can't enjoy the pool at night because there's always people smoking weed at the pool. The mail box is always a disaster. Trash everywhere.

Where do I even start! Let's just say this . the ghetto!!! Rats run the outside ! trash and piss outside . Trash piles up !! But wait we pay pest control and trash so we pay for these conditions apparently! Next the inside. Mold and roach infested. And guess what ? they do nothing about it! You Wanna hear a crazy experience!? maintenance went in my home while I wasn't there and folded my dirty laundry and rearrange my closet. Soo creepy. And when I told the office "maribel " ( office manager ) proceeds to tell me what do I want her to do about it !? lol please stay away from this place the worst place I've ever lived!

15 years living in apartment under associations, PLANTATION GARDENS Is the WOST associated apartments of all. YOU PAY for EVERYTHING. Parking per vehicle ( no guest spots and you're not allowed to have anyone over after 11 PM without registering their vehicle even if it's only for 10 minutes, you will be towed ).. Amongst paying for parking you need to pay for a laundry card putting cost onto the card, paying for water( i've never heard of an apartment association and where you had to pay for water) sewage, rent, dumpsters, garbage pick up (in which don't come at the times they're supposed to so the association tries to fine you). A pest fee. When since I've lived here not one exterminator has come into my apartment yet every building and every apartment is German roach infested. 84% of the apartments have black mold growing in and outside of the walls. The only positive to living in this apartment complex is you learn how not to be financially finessed when you do move out of this hell hole and onto a new home. I signed my lease for $1300 somehow in someway I end up paying $1600 a month for a 4 x 4 mold and roach infested box. Lesson learned.

I am a current tenant here and management is not proactive in handling tenant issues. I am completely unhappy living in this apartment complex . I have been dealing with false noise complaints being filed against me since I moved in August; we are now in March and I still have not been able to get the leasing office to resolve this issue. To top it off, the complex is completely over priced for what they're offering. Many amenities offered do not compensate their asking price for rent. Their appliances seldom function properly. It's just a sad community. I do not recommend renting here.

This place is a joke. Unfortunately I have to leave one star because yelp won't let you leave zero. Management changed a year ago and it's been down hill since then. The grounds have not been pressure cleaned in months and is filthy! I'm embarrassed every time I have guests over. Apartments have multi families living in them and throw parties all night long. Washer and dryers are broken often and not repaired for weeks. People sit at the pool after it is closed and smoke weed and drink and leave garbage all over the pool area. They nickel and dime you on everything. Every car you register is a $15 charge added to your bill every month. Two adults with two cars, that's $30 added to your rent bill every month. Garbage, that's $25 a month! Oh, but they don't pick up on the weekends. Want to use the gym(which is tiny) that's another $10 a month. Good luck getting a hold of the manager Maribel, she doesn't reply to emails or answer calls. I've had a leak since I've moved in and they have "repaired" it about 5 times. If there is any kind of leak, they just paint over it. I've taken pictures of everything and keep all documents since moving in because I've heard that they try to charge people crazy amounts of money when they move out. I'll update afterI have to bleach my bathroom every week because of mold. My lease can not end soon enough. Update: the front office is useless! Maribel the office manager NEVER! Returns calls! EVER! Today I tried to register a guest into parking, the site is saying the guest parking is suspended. I've revived no notification about this . My guests car better not get towed! Or the management will have to pay for it!

Roaches are everywhere in my apartment. Management collects for pest control monthly but they only came once when it got so bad, I had to submit a service request. For the winter season, they have increased and I am so scared because now they have reached the bedrooms. My children are scared to go into the kitchen because it is that bad. It doesn't matter what time of day, they are all over. The worst place I have ever lived. I wanted to upload pictures for proof and as soon as I find out how, I will. One of my biggest mistake in choosing to live here.

I lived here for about 4 years maintenance team doesn't do their job management in the leasing could care less if you're having an issue. No washer or dryer in the apartment and your spending money to live there and spending money to wash clothes when the machines barely work. Don't waste your money here.

Worst place to live in south Florida! Stay away don't let those pictures fool you! You will be charged for everythinggg! And if something is wrong they won't fix it completely!!!

I lived here from 2010 to 2013 and this place is just the absolute worst. Don't listen to any positive reviews you see because I know they're paid for or done by employees that are forced to do it (PS. some employees live in the actual property so they are inclined to do it since bonuses do exist) and managed by this huge national corporation AIMCO. The review further down from Michelle H. is about the most honest one you will see. If you're foolish enough to still decide to move here, then at least heed her advice and take date/stamped pictures of the apartment you rent IN DETAIL, NOT the one they try to sell you with. Also, make sure you do the same on your move out date and request for both the move-in and move-out a walk through inspection in writing (even by email is acceptable). Make them provide you with a copy of the move-in and move out inspection report. You are legally entitled to it. Finally, KEEP a copy of this stuff for years to come because I promise you, sooner or later you will need it to save yourself from legal prosecution, having your reputation as a good tenant for future apartments ruined, and having a dark mark on your credit history. Or again, you can be ignorant about this place, sign your soul away, live there and pay severely for it when you leave. PS. Even though I had all this proof and tried many times to work with these apartments (including AIMCO "customer care team") directly, I was still taken to small claims court by this company and out of the almost $1,700.00 (aside fromt he deposit they kept) they wanted me to pay for damages they claimed were my fault (UNTRUE), the judge only awarded them $94.00. Keep in mind I was forced to go up against a hot shot shark of an attorney they hired and I represented myself (pro se litigant) which was extremely nerve wrecking for me considering this was the first time I had ever been taken to court in my life. Oh and whom ever AIMCO representative who keeps tabs on this app and keeps posting those replies, please don't waste your time or bother with the whole regional manager crap. You guys went through 3 property managers while I resided there and your employee turn around rate is a joke so whoever Jose is, he won't do anything to help in any way and you don't make your company look any better by copying and pasting the same reply on negative reviews.

I'd rate this place a zero if possible. I still live here and the experience has been terrible. The leasing office is racist and does nothing to protect their residents. A very sexual comment was made to me by one of the maintenance workers/ I called corporate the number they gave me to reach the man who manages all the plantation offices, doesn't answer nor call back. They are unprofessional. One of the office workers started yelling at my FOUR YEAR OLD SON when he opened the door to the pool. They are terrible. This entire complex is terrible. I'm finally grateful that there is a place to post this comment that can't be altered or taken down. Don't move here. Ever.

Do not rent here! They are very nice when accepting your deposit however when you move out after cleaning the apartment, they do not send you back your deposit nor do they provide you with an update. They treat you like a criminal after you move out. Until I get an update I will continue to pay them a visit. I was warned about this place. I just thought former tenants were bitter. Not true at all.

Stay away from thus apartments, I lived there around 15 months, you can hear everything from the other apartments,

Sucks

Laundry room is always dirty and nasty. I have asked for pest control for 2 weeks and no one has come. ...

Leaf blowers every day!!! I wake up with a headache constantly!! Walls are thin, you hear everything from neighbors AND roommate. DO NOT RECOMMEND!!!! Oh, and let's not forget about all the power surges that cut off your power! Lovely! Never feel safe on a bright sunny day because it happens regardless.

"Stay away! Bedbug infestation, broken elevator, office doesn't care and they hit us with a $4000 bill at move out!!! No-one will answer the phones. Nobody cares. This is the worst place I've dealt with in my entire long life."

Don't apply here! I applied over 1 year ago and they took my deposit and still have not given me my money back. Every time I stop by the office I get the same story, about it taking time. This is way too long and I am tired of waiting.

I am writing this review to warn everyone considering this dump as a home. This place is disgusting and infested with mold. My husband and myself had to break our lease because of how sick we were getting from the mold exposure. We let the office know about it and they did nothing. We even had to stay a few nights in a hotel because the apartment was inhabitable. They wanted to blame us for it and informed the manager we could not live in such conditions. We provided proper written notice and left. Two months later we received a call from a collections agency saying we owed 2,200$ to Plantation Gardens. This is illegal! These apartments are making people sick. If you value your life and health, please leave somewhere else.

worst place to ever move in . please do not set yourself up for disappointment . moving in they are the most helpful & friendly staff as soon as your a resident they could give two craps about you .even worst is when you move out . they will charge you for everything I was billed $1500 when I moved out for the carpet but also forced to pay a carpet clean up fee? you are way better off somewhere else even if its $100 more a month please do it because in the long run you will be unhappy I hear mice in walls cockroaches everywhere

Staff at this place is honestly a joke. They say they fumigate every month thats a lie. Cockroaches and ants everywhereee!!! Id clean every day because of the amount of cockroaches there are in these walls and apartment. After leaving im getting charged $250 for paint damage its such a joke because anyone that has lived here knows HOW CHEAP the paint on those walls are. They are like sandpaper (no joke) . The cabinets ate horrible looking and they are just super cheap the counter of the kitchen is cheap as well . Omg and the dishwasher something that would constantly break even though I ordered takeout everyday the one time out of the week we would use it it would just start flooding and smelling horrible .The ac unit is old and freezes constantly and you have to constantly be changing the filter.Neighbors are super nosy cant mind their business and the staff to always looking at you with some type of face. This place is trash and speaking about the trash. The trash is constantly piling up and outside if the dumpsters. Bags are constantly ripped opened and it looks and smells like a nasty sewer . I kid you not the trash stays like that for maybe about a week or so. So in conclusion don't move in here

I've been living here with my roommate since July 2015. My best advice: if you can afford to pay more for a different community of apartments, DO IT. The apartment we're in is being returned to them cleaner than when we got it. Dead bugs in the showers, broken appliances... They didn't have our apartment ready when they told us they would and we had to wait two hours outside with the uhaul and exted the uhaul rent until they finished "cleaning" our apartment. Our A/C has been leaking since we started renting, and have had at least 5 maintenance people come in to "fix it", but what they don't understand is that it just needs to be replaced. We had a roach and ant problem for a whole month even though we pay for pest control every month and they don't actually do any pest control unless asked. We had to resolve the roach problem our selves and it cost us 60 bucks to get them out for good. We have to pay 10 bucks per car for parking spots every month, but there are never any available. We pay for "valet trash" pick up every month, but it doesn't operate during weekends, and on top of that we get a second trash charge every month for I don't know what. No one cleans up after their pets so it always smells like crap outside. People leave their trash everywhere outside in the community. Oh, and that deposit which is supposed to be refundable never really is, cause utilities and clean up charges come out of that, so you'll be lucky if you get the deposit back. DON'T RENT HERE.

Staff in the leading office very rude! Maribel is rude and disrespectful, the other lady there does what ever she has to do to get her commission even if you don't get the apartment. No one called back or answers emails. They the worst !!

INFESTED with Cockroaches. Fees are incredibly high. Leasing office sucks along with their corporate office which is AIR communities. Expect an extra $200 a month in fees alone. Go elsewhere.

Nasty staff nasty place to stay dog poop at every corner. Dog poop has been on the stairs for months and no one has bothered to clean it up. If you are looking to get charged multiple fees for trash, maintenance, pest control and more than this is the place for you.

I wouldn't recommend this place to anyone. They are CROOKS! They fool you from the beginning. I only lived here one year and was promised a new fridge (never got one), in the middle of the year our stove broke and it took maintenance one month to fix it (couldn't cook for 1 month) , also our building elevator never worked. After move out they took our deposit and double charged us to replace the carpet (was perfectly clean other then normal wear & tear from the entry way) , told us our (already old fridge) wasn't clean and that our stove wasn't as well, charged us an outrageous cleaning fee. I am not the only one they have done this too and they are taking advantage of your money. My only positive note is they keep the buildings manicured and well maintained.

Horrible set of people. Maribel and her team have no type of professionalism. How do you remove someone off of a lease and stick it on one person? I asked what can be done prior and maribel told me I cannot remove anyone from the lease. How sway. Don't waste your time here. Roaches so exist and ANTS galore. You pay for trash, water and sewage. Quiet and beautiful area but horrible management. Just take heed when leasing here and oh they don't like answering the phone either!

I am so surprised they charged me $ 365 for this marks, after i move out they are just scrapes not even damages and i left the apppliances spotless. guys the $ for trash parking is paid, its relly unsafe place i faced racism . I WOULD NEVER IMAGINE THAT I SURVIVED THAT PLACE .Don' t stay there of you have kids reallly unsafe place to stay

Please do not lease from here, apartment wasn't ready in time. Then when I wanted to cancel they advised me that my deposit of 1,000 was non refundable when specifically she told me if denied/cancellation deposit is refunded.

WHY in God's name are these apartments so expensive. The square footage doesn't even have a reason.

This apartment is trash. They have no consideration what so ever . I wish I could report these people for robbery and they do not have empathy . I have a two bed two bath and the tubs are painted which I did not know until maybe a month and it started to peel. They are very rude and they leaving threatening voicemails . They are very impersonal . DO NOT MOVE THERE

Pros: kid friendly, prompt maintenance, location , not gated and friendly people. Updated laundry room , card reader on outside of office now ,new parking lot. Cons: Roaches, kids dragging garbage around apartment area like dangerous furniture and tvs left outside apartment doors. Gutters coming off buildings most staff members incompetent. Charges for parking, lies about leasing move in. small apartment, quality of people varies leaky faucets and plumbing. They Paint over everything including , dirt, tub. Will try to bill you for normal wear and tear or some other bogus fees. Look up on the Broward and Palm Beach website Court cases, look at the documents filed. Go to Court! You can also Invoke the rules , which means you can request for all documents presented against you look it up online it cost them more money and they usually don't have the documents to back up their claim anyway. FYI. """Don't believe the reviews on the Plantation gardens website because they offer $$$ and prizes for Surveys an ask why you like living at Plantation Gardens. Of course your going to say something good! LMAO especially when your in a lease, and then they use that as a review. Be prepared with a lawyer (Get legal shield 3 months before your lease is up for $25 a month no contract) document everything because they'll try to charge/sue you for thousands in illegal normal wear and tear fees" when you move out! They also at the end of your lease will make it so your payment will not post, so that they can make extra fees, a charge of $150. So make sure that your last payment posts by the first of the month no matter when your automatic payment was set up for. Check out the " Broward County court records" Plantation Gardens vs ..... you'll see what I'm talking about.

This place is going downhill every day. I can't wait to move. Outside of being infested with cockroaches and charging you a pesticide fee that clearly doesn't work, the customer service is the worst I've ever seen. I have never seen lack of respect and interest in the customer in this way. Ismael Abdelaziz treated me today and he has been the worst of all so far.

Rat infested Community, horrible experience with the management you'll walk in the office and you feel like you're bothering them. You will sign a lease for 1300 but yet your bill will never be consistent. Just wait until you move out and see what ridiculous damage fees you're going to get. Management team is too afraid to confront their tenets so they send their assistance to speak to you, cowards that like to hide behind a desktop and put Fake information in order to help the bottom line. $300 fee for ¿cabinets ? Their in the same condition I receive them ! , $53 for notice fee per day wtf I told you in a month in advanced. 10 per car a month it's not even a gated community .. don't even get me started on the gym , take that shit down from your website it's an embarrassment. In my building alone I seen over five tenants move in less than a year take that to consideration when considering moving here. Ohhhh and good luck getting them on the phone.

Fight these people in court, pro se or get legal shield a few months before, consult them for $17 a month, no contract. Ask them if You are sued how long before they can represent you. Or pay a small fee for the countersuit, I filed pro Se got them to drop the case, file a countersuit if you can. They try to illegally sue you for "normal wear and tear" Document everything, keep every original maintenance request, video and take pictures of any problems like gutters, rats roaches. The will lie, on documents and in court. I know they sent me fraudulent documents when I have originals with original signatures. The attorneys for PG will also file fraudulent documents claiming they provided documents requested, when they didn't, like pictures. (Note: IF the pictures are not on the County Site they didn't provide them, even if they filed claiming," they did provide them.) If the court blocks documents it's because they (PG attorneys) don't want you to know what defenses were used, request those documents that are locked. FYI that document you sign for ACH payment is intentionally set up to screw you at the end of your lease, So that your payment defaults and your stuck paying a late fee of $150. When I moved in here, I was pissed. They showed me an apartment model that looked nothing like the apartment I actually got. I finished 2 hours in the office of paperwork before they showed me my apartment, claiming my apartment wasnt ready yet, and making me two hours late for work . (They told me the move in would be 30 mins) The condition of the apartment I recieved was ridiculous it look like it had been painted over 100 times, underneath the sinks weren't even washed before they painted you could see the dirt , hair, cracks damage underneath the paint. The tubs were painted , found mold twice where they didnt paint like under the soap dishes in the tubs. I filed so many maintenance request, over 50 it was ridiculous ,I was so annoyed . I was so busy I really didn't have time for this. Then I spoke with a new manager about two months after I moved in he claimed they were starting renovations , cleaning up everthing and even that my apartment maybe renovated while living there. (That didnt happen.) I moved in this apartment because it was easy move in and close to my sons school where he had previously gone. But I didnt like being lied to. As time went on I started to see roaches people lighting firecrackers right behind the vehicles in the parking lot which I reported to the management immediately. Garbage in front of apartments for days, in some of the apartments there were 6 people living in them and maintenance knows all about it, they even communicated it to me , when they came in for repairs in my kitchen , by stating,"How many people can you fit in a 850 square foot apartment?" I'm sure a lot of those people couldn't really afford to live other places but the landlord has a duty to provide clean, safe and affordable housing. My advice send all correspondence through email or mail. Dont just let your lease go to month to month ask for a month to month lease. Second if they prorated your last months rent and didn't include all the way till the end date without notice, they cant just charge you a late fee for the prorated amount left on your lease. Fight it, contact housing authoritys, if you see rats, damage, roaches, etc . Request a walk through, by video or email and take video and pictures have a witness there with you. They may refuse like they did me. Read your lease about moving you need to give 30 days notice on a month to month 60 days notice on a year lease. These people, AIMCO who own PG are completing a 14 million dollar renovation and they want you to pay for it. You will know what I m talking about upon moveout. Look up on the Broward County Court records the Plantation Garden Cases or Aimco cases and download the documents so you van see what was filed . Especially if someone hired an attorney you can see what defense they used, or if a person went Pro Se, also check Palm Beach cases. Fight this I know its a pain but if they claim damages make them prove it and that means all accounting correspondence receipts bills contracts etc.

This place is awful, overpriced, and racist.

Don't ever move into this apartment worse place ever to live they lie about how much your rent is going to be. They paint over everything like that's going to make things better than the police is in the apartment complex almost every night. The walls are so thin you can hear everything. And when u move out they charge you for unnecessary stuff that makes no sense. Just don't ever sign the lease !

The list of complaints here could make a book. The trash is a constant eye sore every time you drive in or out. The had 2 trash compactors that were always over flowing and they never fixed the problem. Great idea lets build 2 more dumpster locations so we can have the trash spread out even more. They can't even empty the dumpster so now the smell is surrounding buildings that previously didn't have to deal with it. You have to pay for parking per vehicle even though there is no accountability. Half of the vehicles are here illegally but no one cares, nothing is every done. The office hours are ridiculous and not conducive to getting any thing fixed and the staff is always overwhelmed. Most of the time there is one agent to handle over 400 units which is ridiculous, wait times can be 2 hours sometimes or more. Because they maintenance staff is to busy picking up the trash all over the property everyday no one responds to work orders in a timely fashion. Issues remain for days and weeks and no one is in a hurry to fix anything. Complaining does nothing as they just ignore everyone and provide lip service just to get you to go away but no real progress is every made.

the short time I lived there was very very uncomfortable. to do laundry is very frustrating because there are few washers and dryers for the number of people living in a building, and they hardly ever work. The worst thing was that the apartment had rats inside the walls and the office manager was very incompetent to give solutions. I DO NOT RECOMMEND IT

Thanks guys for your reviews I haven't even been there but me and my wife where looking forward to this but never mind 109 reviews an 90% are bad, there has to be a reason.

Horrible place to live. I am about to break my lease that how bad it is. Hate it..had a car accident last month totaled my car but I was told I still have to pay for parking even tho I don't own a vehicle anymore. ridiculous, unfair and rip off. They charge for everything.. sign a lease for $1277 a month but I pay no less than $1410 every month it goes up. I wish you would publish this so people will know how horrible your community is and not to live here. Maintenance sucks, I've had to hire a handy man twice to fix my issues regarding the electrical issues in this apt. Plumbing issues is ongoing so I pay almost $100 a month in addition to my rent for water & sewer due to a faulty leaking problem in the master bedroom. But thanks be to God I close on y beautiful 4 bedroom 3 bathroom house with pool, keys in my hand I am getting the hell out of this place asap. Worst community I have ever lived in my life. yes people its true about the pest problems too you pay for pest control but the roaches here are out of control. Also some crack heads live above me and I barely am able to sleep at night due to their constant noise disturbance and fights and arguing over drugs between 12 am-6 am when I am trying to sleep.

Wow! I'm actively searching for an apartment. But after reading these reviews....no thanks. I'll pass.

The people in building 8 have no consideration for other people that need to wash their clothes. They leave their clothes in the washers and dryers for hourssss.

Where to start... I have lived here for almost two years. Management changed about a year ago and it's been down hill ever since. There is definitely a mold problem and leaks everywhere. The showers are painted and the paint starts to peel after one cleaning. The paint on the walls also peels off if you touch it. The blinds are old and broken. Every time I open them at least three fall off. Walls and windows are paper thin, you can hear conversations clear as if the people are in the same room as you. People sit out at the pool after it's closed and smoke pot and drink. They leave it a complete mess. You pay $25 for your trash to be picked up at your door, only they never come at the times they say they will come. They also don't pick up on the weekends. You don't have an opinion not to participate in the trash service. Recently, a note was left on my door informing me that a $50 charge would be added to my rent if I left garbage where I wasn't supposed to again.... I left it in the can provided and outside my door where I'm supposed to! When I questioned the maintenance "manager " he was extremely rude and showed me a picture from a garbage bag that he opened that had mail he said was mine. NOT MY NAME! I have no idea who's mail it was but it most certainly wasn't mine! The fact that they are going through the garbage bags is beyond crazy. I tried many times over the past year to get in contact with Maribel the manager with never a reply to an email or call back. They recently painted the buildings after not pressuring cleaning in months and without any notice to the residents. I received a note on my door to inform me about the painting after it was already completed. Do yourself a favor and don't rent here. You can find much better for less. After reading other reviews, I'm glad I've kept all correspondence and letter I've received and take pictures and videos of everything since I've moved in. Update 2/15/19: No George, I never sent in a service request for the building and surrounding area to be cleaned. That seems like a routine maintenance. I guess I'm stupid . Today I went to take a shower and had zero water. When I called, the person on phone informed me that there was an emergency plumbing issues in my building and the water was turned off. Ok, I understand things happen... but maybe you can inform the residents. I asked how long he thinks it will be turned off and his response was "I don't know, it's off right now". Alrighty, thanks for the great customer service . How long is shortly? Never heard from "Tanner". Not surprised! Update 5/4/2019: Tried to register a guest for parking. Yes, you have to register every guest you have over into parking. The site is saying that registration is supposed. I pray my guests car doesn't get towed! I have checked my mail box and email and have not received any notice about parking changes.

Roaches infest the apartment and pest control does not come out even though you pay for it in monthly rent. The rent is not steady each month. For some reason or the other, it changes. Poor AC ventilation. Paint is used on top of paint and it bubbles or strips when you clean, especially of the tiles in the bathroom. Too much problems for the time I live there. The place is normally quiet, but that is not worth the discomfort of living in an apartment infested with roach and is not properly upgraded the way they project it in their gallery. Laundry rooms most times are dirty and the machines overcharged. The best part of this place is its location.

This place is the WORST. Avoid at all costs. I couldn't even list every problem that I've had but these apartments are so incredibly overpriced for worn out, old, bug infested, under cared for units where cars get broken into and trash piles up in the staircases. Trust me, please save yourself.

horrible service ! Dont GO ! RUNNNNN

Live here for 3 years and trust me they want you to leave a brand new apartment when you move out normal wear and tear things that are beyond tenant control now I have a balance for over $3000 in repair for everything there mind you nothing is broken trust me I am gonna have to take legal action against this place

I wish I didn't have to leave a public review but it has always been a HASSLE to get help from management here. The walls are extremely thin . I've been here for years and I am aware. I have the most noisy and obnoxious neighbors upstairs who make noise every night and after numerous recordings and complaints and even her coming downstairs to bang on my window and defend her being nuisance nothing has been done. Very stressful and inhumane way live. I am a nursing student and I also take care of people for a living so it sucks that I cannot come home to peace and fall asleep until my neighbors decide to. 0 stars from me.

This place is the worst rats all over ( Todd ) management is the worst my power was cut and no one knows who did it management tells u come back later in to busy to give u parking permits then u end up getting a boot closed all parking for work no place to park Some one needs to come in and take control again

Never come to experience this, it's always terrible, there is a problem you always want to get rid of more, they don't accept the changes, no! They really are filthy, rude, very bad service

Office, model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The bathrooms are put together cheap plastic doors, sliding glass doors don't lock, front door and locks are impossible to lock open and close. Kitchen drawers and oven are not functional. Stairwells smell like urine. Parking for your guests is a nightmare. They live to tow your friends cars, because their website system is always crashing. The list goes on... you have been warned

Terrible Terrible Terrible place to rent. Walls are SUPER THIN , Management doesn't care about anything.

Apartment 2 bedroom full of Roches cucarachas every all that way, is discosting! The rent higher and higher I never recommended this place to any one