Exactly what you can expect if you move to The Preserve.... The only amenity I use, the fire pit, breaks down annually. It hasn't worked in months. Lots of excuses, no results. The light on my deck was broken for 2 years before they got around to fixing it. My deck doors don't close and, after numerous complaints, I'm on a who knows how long to get it fixed backlog while my utility bill soar trying to keep my apartment bearable and I add to Climate Change. No one seems to care. And the corporate response? Do nothing, never contact him, don't fix anything but use our billion dollar corporate largeness and try and make him look bad on Yelp. The property is so beautiful, the people who work on premises are so wonderful...it's amazing that it can get this bad.