I lived at the Preserve at Marin for almost 3 years. While this is a nice community, with good apartments/views, the management isn't up to scratch (except Ruben, who's no longer there), which is why it get's 2 stars. In the 3 years that I stayed, we went over at least 8 property managers! Year over year rent increases are also insane (our's increased by more than 15% which is why we decided to move out... had I decided to stay, my total rent increase from 2016 to 2019 would have been 25%+). There definitely is a lot of turnover at this place (which tells you everything) . The management is also not very responsive (unless you escalate issues) and you have to remind them again and again and again - they do have their usual excuses: "Oh I contacted the other person who lives in your apartment", or "I was just about to call/text you". Also, you end up paying $140-150 for garbage, which is crazy! Anyway, with a better property management, I believe this can be a good place. Also, there's no loyalty shown for people who've lived there long term... they want you to get out and they do that by the steep rent increases. A week before I was supposed to move out, they offered to keep the rent flat from last year (too little too late), and that's probably because they have tons of apartments open now, and no one's willing to move in. To conclude: Once you have signed the lease, you are left on your own, and they don't care - that's the reality.