Kristy R.

DO NOT rent from this place. AMCO is an awful company. They don't explain charges and costs associated with moving in/out. We moved in in 5/2015, and except for the fact that it's all new and modern, the rest is a rip-off and management is unresponsive and/or rude. When we moved in our trash bill was $25-30 /month for basic trash plus $40/ month for Valet trash, I thought that was ridiculous, but them 3-4 months ago they increased the basic trash bill to $100/ month plus the $40 for valet!! I emailed Windy (manager) about it, and have spoke with many other residents that our outraged, of course the Preserve has no response and continues to charge every until here $140/ month for trash, total robbery. If you have a problem or need something fixed, don't hold your breath. You pay for parking but you can't store bikes or carseat/strollers in your parking place that you pay for without getting emails or letters to remove. Also, we moved in here with free outside parking which they now since numbered and will start charging for soon. We have friends that live here that had black mold in their pantry and it took Preserve 2 months to remedy it, with no credit for rent or inconvenience. Another friend that just moved out warned me last week that they require you to write a 60 day notice even though your lease is expiring and BTW, 60 day notices are against CA rental law, only 30 day is required. It's a huge corporation, iron clad lease BTW..there is no getting out of lease if you wanted to move. You cannot sublet, and early termination is 3 months rent. 3 bedrooms here go from $4900-7000/month, you can do the math. The best part about this place is the pool when it's heated and the BBQ with view. They claim it is heated year-round which it's not. It's been cold for 2 months now. This was a temporary move for my family and I and it's been an awful experience. I can't wait till our lease is up. We have made some great friends while living here, another positive, although they all feel the same way.