Bill Hansen

Update after one year: First, I still believe Lindsay and Hernan are the best. They're responsive and easy to work with--truly a pleasure. I reduced my rating for a few reasons: 1. My first renewal notice arrived, and they want to raise my rent by 11%; that's asinine. It's been one year! lol. 2. I live on the second floor of Building 5 and can hear my neighbor above me on a daily basis. I specifically asked about noise prior to moving in and was told it wasn't a problem. After moving in, I learned the prior tenant had issues with the same noise. In short, I was lied to. 3. The corporate team is aware of appliance issues and isn't proactive about swapping out equipment until it breaks or impacts your living. My sliding glass doors broke and were inoperative for months, and my dryer stained my white linens with grease stains. Both issues were resolved, but my rent wasn't reduced, and my linens were not replaced. Pros: Like I said, the local team is great. The views are stunning, and while I don't frequently use the common area amenities, when I have, they're a nice perk. Overall, for the price and annual increases they're looking for, I can rent a single-family home or a condo and recommend the same to anyone looking at this place. It's not luxury and not worth the cost.