I could not be more disappointed with Royal Crest right now. I moved into a cute apartment on the second floor in the end of October. The community is nice, the gym amenities are good, and management is super helpful until you are actually a tenant. Unfortunately, an apartment adjacent to ours had a kitchen fire four days before Christmas. The smoke alarm in our apartment never went off - we only woke up because our cat was crying. By the time we got up, smoke was billowing in and we both had a nasty cough for a few days. Who knows what could have happened if our cat did not wake us up. This alone is entirely unacceptable. Our apartment is heavily smoke damaged and many of our items damaged or ruined entirely. For our personal items, insurance is taking care of it. However, renters insurance does not cover cleaning the physical building or refunding rent. We have been displaced for three weeks now and they are refusing to refund our rent for that time. I would like to know what I paid for then, Royal Crest, if not a safe place to live? Where did that money go- because it is not being used to get us back into that apartment? Don't let the nice looking apartments fool you - if anything goes wrong, you're homeless for the holidays and on your own - not to mention out $1600 for nothing.