they had my car towed during the covid crisis because I parked in a reserved space. When I came home after my 17th straight day of working because I'm considered essential. I come out Saturday morning and my car is gone. Apparently I parked in a reserved space which is 60$ a month I only pay 15$ a month but there was literally no where else to park except the fire lane. I called the office and they were no help at all the lady was rude and told me well I'm sure there is parking somewhere. Complete idiocy. They did not help me at all even though I have a sticker and pay to park there I made one "mistake" because there is no where to park. She literally said to me "we have a lot of people that aren't supposed to be parking here" and that's my fault ?? They are crooks I really want to stress not living here please find somewhere else. They will not receive another dollar from me. After paying 400$ to get my car out I can't afford rent. We are supposed to be working together not against eachother in this crisis. Please don't make the same mistake I made. Lived here for 2 years and can't wait to move out. Charge you for everything from parking, which there are no spots after 7 pm, to trash removal which is poorly managed and garbage in closets in the laundry room. The apartment buildings are poorly kept. Out main door never locks and is wide open to the public. I moved in and nothing worked I had to place work orders to get stuff fixed. They charge you to get packages. There are not enough washer and dryers for each building. We have 2 washers and one is broken so my entire building has to share one washing machine. The hallways smell like curry mixed with trash. The hot water rarely works after work when I want to shower. Everything is rusted and paint chipping on all the metal railings. The smell is horrendous. I had to put fresheners in the hallways but of course someone stole them. Dog poop everywhere. They charge for garbage removal when the garbage situation is just throw trash into a closet in the laundry room. The stairs going up to the main door are literally crumbling. It feels like I live in the ghetto. I have paid my rent on time every month and never caused and issues with the company so I'm not writing this review because of any financial issue I had or lack of complying to the lease. I understand I signed it and it's my responsibility but I do not want someone else to get screwed over. My friend who lives here told me his neighbor urinated off his patio onto my friends. The person below me has clothes everywhere old furniture and trash on their patio. It looks like living in the ghetto. They are too focused on ripping you off and do nothing about these issues. It's ridiculously over priced. I pay an outrageous amount For the apartment not including anything else. Only reason I stayed another year is because they were going to charge me a ridiculous fee because I only gave 54 days instead of 60 notice to vacate because I was out of country for work which I told them and they don't care. I would recommend looking a little harder to find somewhere else to live. It may look like a good option but you will regret it. I can't wait to leave I'm sure management will respond with some half hearted pre written response telling me they are sorry but if they were actually sorry they would fix this. Can't wait to see how they rip me off when I move out . I will update this review when I get the results Still no one reached out about my car being towed improperly. They are finally fixing the door after 2 years. The fees were not assessed this time because I gave 7 months notice I was talking about the last time I tried to live out because i had a sick family member and only gave 57 days notice they were going to fine me. The latest update is they aren't enforcing social distancing. Groups of at least 20-30 people without masks are all over the place. Just please take my word for it and don't rent here.