I have lived at Royal Crest in Nashua Nh for 4 years. In that time they have increased the rent by an average of $90 per year. At each lease renewal, there was a fight to get the price hike lowered. They have implemented a parking fee, raised the laundry prices, and cancelled the security. Even their own maintenance team is upset with the way they are treating their customers. I recently tried to buy a house with my wife. Instead of being happy for us and letting us leave on a good note, they quoted a section of the lease contract. Mind you this contract is not a small or quick read. Stating that they would charge me a 2 months rent fee for leaving. Despite the fact that I gave them a 60 day notice. I offered to find someone else to take over the lease, and live in the apartment for them, but they weren't interested and would not work with me in any way. Stating over and over like a lawyer / robot that I signed a contract. Writing a long and complicated contracted and forcing to sign a long and complicated contract who are just starting out in life, and looking for a first home in an apartment isn't right. Writing absurd fees into that contract doesn't make it right. The fact that I didn't see the note about the fee, isn't my fault, and doesn't justify the company in charging such an absurd fee. Treating people like this is wrong! I'm going to lose out on buying a house because of these unfair and cruel practices. They are not customer focused, they do not "love their residents" and I can not recommend them to anyone.