We lived at Royal Crest for 5 years and while living there I would definitely leave a 3-4 star review as the maintenance team is great. However the termination of my lease they were petty and charged me so they could replace the toilet seat like really? I called as they double charged me pet rent as well. They removed the double charge on the pet rent but refused to remove the charge for the toilet seat saying it was standard practice... Really how would that not be Normal wear and tear.... Petty IMHO....