BEDBUGS. EVERYWHERE. If you're considering renting here, drive around the complex in the middle of the day on a Wednesday, and you'll see pest control vans making their rounds. My partner started getting bites in February of 2016, and despite multiple photos and complaints to the apartment management, they failed to identify or address the problem. (Or disclose that the apartment below us had been treated for bedbugs before.) He was sleep deprived and miserable for months. I finally identified proof of the bedbugs in mid December, which was confirmed by their maintenance team, and what was their response? They scheduled for it to to be treated OVER TWO WEEKS LATER. Even though New Hampshire law requires that any bedbug infestation must be addressed within 7 days. Since, as you can imagine, we couldn't sleep or relax in an apartment where we were being eaten alive by insects, we ended up staying in a hotel for a week. Even though they failed to make our apartment hospitable in a timely manner, and later claimed they would assist with our hotel costs, they ultimately refused to help or reimburse us. They were overall slow to respond and negligent in fixing this miserable problem, exhibiting an almost sociopathic lack of empathy for what we went through. We have lost utter and complete trust in their management team, and for our own sanity, had to break our lease. Of course we are now being harassed about penalty fees, while they have continued to deny their negligence and incompetence. In the last 6 months, at least 4 apartments have been vacated in our building alone, some after just a few months after moving in. Several of them have undergone several pest control treatments as well, presumably for bedbugs. However, instead of treating all the apartments in the building at once, which would be the best way to solve the problem, they address each apartment one by one, placing the burden on the renter to take initiative to fix the problem. Also, their auto payment system? Useless. We set up automatic rental payments on their website, and it malfunctioned each month, so we were charged late fees multiple times. Yet another example of their dysfunction and downward spiral. Royal Crest Estates is by far the worst apartment rental I've ever had, and I've rented many apartments in my lifetime. I'm not sure if they undergo any periodic inspection of their upkeep and performance, but I would give them a failing grade on both accounts.