Gloria Z.

I am totally disappointed with Royal Crest in North Andover. If you want to rent an apartment here, please read this carefully before you do so. I moved out on May 18, 2015. Yes, that was just a week ago. Now I have received an email from the Royal Crest urging me to pay $2,699, which includes a $2,004 Notice Fee, $600 Damage Charges, and $95 Cleaning Charges. And if I do not pay this amount of money to them in a few weeks, the pending charges will be doubled. Here are the facts: (1) About the $2,004 "Notice Fee": We have been planning to move out in May since this January. In February, my roommates and I went to the lease office for at least three times: I went there twice, once by myself, once with my roommate. My roommate also went there twice, once by himself, once with me. We were trying to notify the lease office that we are going to move out in May, or say, 3 months later. But each time, we were told by different people that we came here too early and that we should only notify them 30 days prior to the day we move out. I had been so convinced that 30 days would be an enough period for a written move-out notice, because the gentlemen and ladies working there said so. HOWEVER, now they say they are all 100% sure that we should notify them 60 days prior to the move-out day. And they are going to charge us $2,004 for the so-called "Notice Fee". In my humble opinion, this is deception. How do they calculate the "Notice Fee"? 32 days times a market value of $62.63 per day. For nearly two years, we are paying our rent at $1,457/month. That is roughly $47-$48 per day. I really do not know what this $62.63 market value is based on. Make Your Profit. (2) The $600 Damage Charges is attributed to "the burnt counter top". The is one of the most common "reasons" they use to charge you something more. Many of my friends have exprienced the same "reason". Let me just quote Varshnya S. written on 4/15/2014 (http://www.yelp.com/biz/royal-crest-marlboro-apartment-homes-marlborough-2) It seems that Royal Crest in Marlboro has a lot in common with Royal Crest in North Andover. (3) $95 Cleaning Charges. I am pretty sure that we have cleaned the whole apartment from the inside out. Of course they can have a different opinion. (4) What is ironic is that when we had their people inspect the whole apartment and their response was: EVERYTHING IS ALRIGHT. Dear Royal Crest, why didn't you tell it to my face, at the time when you do your inspection, that I OWE YOU such a LARGE AMOUNT of MONEY?!