My Son moved into Royal Crest this fall and as a welcome gift the apartment management called in Valley Towing Company of Methuen who towed his car even though there were no signs or notice that he had to get a parking sticker at the leasing office. Yesterday, Andover, N. Andover and Lawrence had a once in a lifetime emergency as overly pressurized gas lines exploded in 3 communities causing more than 39 fires. Merrimack college was evacuated and many buildings lost power or the power was ordered off due to the gas threat. My son tried to come home and that's when he discovered his car was towed. He was stranded. I called Royal Crest today to complain and received a polite but complete run around from management. The leasing office explained to me that they tow cars all the time. Wow. What service! If you move to Royal Crest be forewarned that you may have a number of items that you need to complete that management won't inform you of before hand. Total cost to get car out of Valley Towing $205 for two nights and another $35 to get an Uber from Royal Crest to the towing company. I'm sure Valley Towing is paying Royal Crest up to 50% of the cost of every tow so this is clearly a money making strategy for Royal Crest. Today, when my son recovered his car from Valley Towing he found it was covered in bird crap and there was a dent that wasn't there before. Look for another place to rent before you choose Royal Crest.